Nox Suite

The staff at the reception who managed my check-in and check-out was extremely rude and unprofessional to an extent that he ruined my stay and made everything else about this hotel that could have been pleasant insignificant. First, he erroneously gave me the wrong room. Stayed there one night until the other staff abruptly asked us out in the morning. We had to go through the excruciating process of packing and unpacking again, which costed us time and energy as we had to wait until our new room, which was ironically occupied at the time, was prepared. It really doesn’t matter to me that the first room was bigger than what I had paid for because the difference was just the number of rooms that were redundant to me anyways. Had I known I will be kicked out after one night and sacrifice almost half a day, I would not have taken the room or even booked this hotel. Second, while I checked out, the same staff seemed to charge me extra money without giving me any explanation and bluntly ordered me to provide a signature. I immediately asked him what this was for because I had made online prepayment before I arrived and the amount he charged me was well over 200 euros. I did not understand his explanation and soon he started yelling. His attitude was extremely hostile that I felt threatened and humiliated for kindly requesting an explanation that any customer deserves. Now I know that what he charged me was a belated deposit and there is nothing wrong with that. But I am extremely upset to fall victim to his condescending behavior. I have stayed at plenty of hotels in many countries, and never have I ever encountered such an insulting employee.

As always, a delight to stay here! And a special mention to Efkan who always goes above and beyond in kind hospitality and helpfulness

Building is modern and well maintained. Easy access to parking through elevator was nice.

Excellent rooms friendly and helpful staff, close to a shopping mall and many restaurants with minutes of walking

The Nox Suite is a nice hotel in Antalya, near the shops. The room was spacious with cooking facilities (stove), a dishwasher washing machine and full size fridge-freezer. Plenty of storage space for clothes and in the kitchen area, space from groceries and cleaning supplies for the washing machine and dishwasher. An in-room safe was available. The bed was very comfortable. Housekeeping kept the room clean when requested. On site space for parking is available, although limited to a few spaces, that said, I still found a space. Parking is also possible the street outside. The air-conditioning worked well. Continental breakfast is available. Lastly, there is a pool with a patio area. The property is in a quiet neighbourhood. I recommend this property, the staff were friendly and helpful. The hotel is not far from Antalya Airport (AYT). Time to travel by car to and from the airport varies depending on the time of day, it took me about 25 minutes around 5.45am. On another occasion it took me longer due to traffic around the airport. Still, a very convenient option if you want to stat close to the airport.

Nice location, some damages to the property and the cleaning could improve but amazing customer service. Amazing stay overall.

It was so good to stay. There were many restaurants and shopping malls nearby. We could cook for dinner. Very clean and modernized room. We would like to revisit this hotel.