Alp Pasa Hotel - Special Class

We got in love with this hotel having a walk around the old town, and so er ended up booking a room for our last 3 nights here. What an error. While we are well aware of what economy means, the 4 stars and its price tag were very disappointing, as our expectations were high. Whether is 1 🌟 or 5 🌟 , every single hotel room should be clean, which ours was not. Very tiny space, regardless of category. 1 socket for 2 travelling people to charge all our devices (apparently in every single room). Really? We are aware that is an old building, nevertheless, it should not excuse the lack of cleanliness and quality of the room itself. We asked the hotel for another room, but same issue, without further solution. We contacted Trip.com which, as usual, stepped in and got the hotel to provide a better solution next day. However, the hotel's solution was another economy room in a DIFFERENT HOTEL? Having to return each time for breakfasts, and/or other issues? Absolutely ridiculous, inconvenient, disrespectful and unprofessional. No apologises, no solutions, including rude reception lady that checked us in (I wish I could know your name and post it here). All in all, the location is absolutely perfect, and the outsides of the hotel are stunning, but the rooms are rubbish. I have stayed in 2 stars hotels with much better conditions for the same category. So where did they get the stars from? It definitely does not deserve it.

Beautiful hotel in a perfect location. Many staff re and somewhat difficult to access taxis, I wouldn’t recommend booking if you’re driving a personal vehicle.

The place was perfect for tourists to explore the ancient city areas and the nearest gulf and coast. I recommend it as one of the best in street . The staff was so good and the breakfast is as good as the reputation of the place. The only downside to notice was the water bottles , you have to buy after the first 2 free ones you get in first day , also because of the long history of the place some of the aminities in the room needs some fixation like the toilet watering , we didn't ask for fixation of the problem because we were in hurry to go to next destination or else I think they would fix the problem as soon as we told them . Again , I recommend the place it's so pretty and elegant.

Ill comeback for their variety choice of breakfast. The staff is helpful and friendly, especially a girl working during breakfast, always smile and greet us. Besides, the staff who assist parking also very helpful. The room condition is passable , a bit old but working fine. Overall, is worth of money.

Perfect hotel with an incredible breakfast and very central location and very friendly stuff.. I will stay there again hopefully soon ..