White Country Villages Hotel

I was extremely disappointed with the hotel accommodation provided. The hotel was supposed to be standard, but the condition of the room was unacceptable and I was forced to move to another hotel at my own expense. I was assured that this was the best accommodation available, but the reality was completely different. The bed was ripped and unusable. The ceiling was black and mouldy with visible staining. The wooden fixtures were rotting, and the toilet was in a terrible condition and moved every time I sat down. The shower was filthy, and the sink was very dirty, missing parts of the tap, wasn't fixed properly so it moved about. There was also no water available for at least six hours that day. Due to the state of the room, I became unwell and could not sleep in the bed. As a result, I had no choice but to book alternative accommodation elsewhere. I took photos and recordings as evidence of the condition of the room. The accommodation looked beautiful online, but it was completely different from what I arrived to and did not match the description or expectations at all. Asked for replacement pillow and duvet cover before going to bed, was told they would bring it to us but never did, had to use the extra duvet for pillow and cover it with towels. Shame I cant upload the videos here. Also there was no electricity the next morning.

The bungalows look quite fancy in the photos, but the reality is a bit different. They are not bad overall, just not as good as they appear online. The hotel seems to be around 5–10 years old, and the condition of the materials reflects that. You can see some wear here and there. Another major downside is the hot water. There was no hot water in the sink at all, and in the shower the water was only warm, never properly hot. Breakfast is included, but the selection is quite limited. There was no coffee option at all. Eggs were only served boiled — no fried eggs or scrambled eggs. The rest was very basic: about three types of cheese, one type of sausage, bread, tomatoes, cucumbers, a few fruits, and a couple of traditional cold appetizers. That’s pretty much it. The kitchen area also looked somewhat dirty. All of this cost 7,000 liras (about $163) for two nights, which feels quite expensive for this kind of experience. On the positive side, the location is very nice, and the staff are welcoming.

Hotel is just 100 mt Konyaaltı beach it amazing Price is unbelievable cheap and nice service This hotel part of bungalow and villas rooms with it 3 star quality Thanks at all coming back sure

Oda temizdi.

If I could give a minus star, I would. This is not a Boutique Hotel. We arrived at White Country Boutique Hotel Antalya on 15 June, at 16h38. When we got there the person at reception couldn't understand or speak English. So when we said we are there to check in, she didn't know what to do. After a lot of struggle, she said our room wasn't ready, but upon confirmation they said our room would've been ready by 14h00. They then started to prepare a room, which was so dirty and smelled. We then said we didn't want to stay in the room, and after a lot of back and forth, eventually spoke to someone claiming to be the manager. He said we could get another room, which was a downgrade, we paid Eur 169 for 2 nights, the room he wanted to give us was only Eur100. When we insisted on a refund he first didn't want to comply. He then came to the hotel, only for us to find out the "manager" cannot speak english, and he brought a friend with to speak to us. When we asked for the difference in the room to be refunded he didn't want to, saying he will loose money, as he already paid commission to ***********. Eventually he had the audacity to say to us he will refund us the difference in the room price if we give him a good review, as he doesn't want a bad review. We also took pictures of the dirty room, and he demanded we delete them. I work in Travel, and this is not how it works, you as the hotel should try your best to accommodate your guests. This hotel does nothing. When we wouldn't agree, he basically chased us away, saying he will keep our money, but we have to leave and book a different hotel. This is unacceptable. He eventually after a 2 hour argument refunded us 1800 TRY. We then had to book a different hotel, and spend extra money due to this. Also.. do not trust the pictures, the rooms are nothing like on the pictures.