We stayed two nights in a studio room. We arrived earlier than the scheduled check-in time but received a very friendly welcome. We were able to change, and our luggage was safely stored at the reception (and then a staff member brought it to the room). We were notified by personal text message when our room was ready. Since we were no longer at the hotel at the time, the code and procedure were clearly explained for a smooth check-in later via house number 115. The studio was spacious and equipped with everything as suggested during the reservation. Smokers have a large, separate patio where they can smoke and enjoy their own drinks without disturbing the non-smokers. The room, kitchenette, and bathroom were all perfectly clean. There's also a vending machine in the hallway with some drinks, candy, chips, a toothbrush, and more. This hotel more than met all expectations of a three-star hotel. Check-out was smooth and, once again, the staff was warm and friendly. Street noise was audible in the room, but we knew that beforehand given the hotel's location (we might request an interior room for our next reservation). A hotel room in the very heart of the city, however, has a different set of sounds. The hotel is very easily accessible from the central (train) station, and you can be in the heart of Antwerp in just 20 minutes on foot. Next time we're in Antwerp, our choice will be easy: Arass Hotel & Business Flats.
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