Richmond Hotel Aomori

Our family of three booked two rooms. The hotel is located in the heart of Aomori city, offering convenient transportation and easy access to dining and shopping. Although bottled water isn't provided, there's a 24-hour drinking water dispenser on each floor, which is perfect for Chinese guests who enjoy tea. Highly recommended and definitely worth revisiting.

The hotel is very new, with a bright and simple environment. The room is spacious, and the bathroom is also large, offering sea views from the window. Hirota Shrine is just across the road. Although it's a 15-minute walk from the train station, there's a convenience store downstairs. You can enjoy your day, eat around the train station, and then walk back. Toiletries can be picked up at the front desk, and the Pola cleansing and moisturizing series is excellent. I really like this place.

The hotel is a bit of a walk from the JR station, about 15-20 minutes on foot. There's a convenience store downstairs which is super handy, and the breakfast is delicious, even featuring a special scallop dish. The staff are all very enthusiastic and helpful. Across the street, there's a New World BBQ restaurant that's also really good. Plus, having a washing machine available was very convenient.

During a previous trip, my friend sprained her ankle. We had our luggage sent to another friend's place in Tokyo and planned to book a hotel near her for convenience. However, this hotel popped up, and we didn't check the distance carefully. Two hours after booking, we realized it was a bit far from our friend's place and not very convenient. We tried to cancel through customer service but were refused, being asked to provide a 'hospital certificate.' Seriously, who on a trip with a sprained ankle goes through the hassle of navigating Japan's complicated medical system just for a certificate? Okay, we'll take responsibility for our personal situation, and at most, say the hotel was inflexible. But then, they require guests not to wear outdoor shoes inside yet don't provide slippers, or if they do, don't bother to inform you? The futons require you to put on the covers yourself, but the duvet and pillow covers were hidden under towels, their color and folded appearance making them indistinguishable without any warning. All we saw were dirty pillow and duvet inserts. Since we brought our own towels and only used the hotel towels for wiping the sink and soaking up water, we didn't discover them. We reluctantly gave up on the futon, and two of us squeezed onto the bed after making it ourselves. The floor wasn't clean, and the bathroom light was broken; the lampshade was off and placed on the washing machine, forcing us to wash up in the dark. For two people staying a week, the toiletries provided were only the six small bottles shown in the picture, which barely lathered, and there were only two packs of tissues, which were completely insufficient. In contrast, there was plenty of laundry detergent, dish soap, and garbage bags for guests to maintain room cleanliness and sort trash themselves. We booked this hotel last minute on our trip after seeing some decent reviews, but we never expected to stay in a hotel where we needed to bring our own slippers, tissues, shower gel, shampoo, and conditioner 😓 Even for a guesthouse, this is the worst I've stayed at in Tokyo, and it's not even cheap.

This was a續住 (extended stay), and I'm very grateful to the hotel staff for being so friendly and attentive. The room was bright and clean, and it was great that the window could open a crack! The hot water pressure was excellent, making for a very comfortable shower. I'll definitely be staying here again!

Walking distance from Aomori Station, with easy access to dining and shopping. The hotel bar offers complimentary coffee and alcoholic beverages in a very comfortable setting. Great value for money, and there's a car park (payment at the front desk upon check-out).