Chalet Altitude les Arcs 2000

Lovely chalet in a good position near the centre of Arc 2000 but quiet and convenient. We had a 5 en-suite bed chalet that was well equipped and had a good mix of bedroom and communal space. The pool/sauna/gym was superb. Very accommodating staff. I will go back says it all.

Amazing stay great location. Great apar**ents clean and well equipped. We had 4 adults and 4 children 8 to 10 apar**ents was a perfect size. Would comfortably have 8 adults as well. Can't wait to book next year!

This was our 5th visit to Chalet Altitude and it would appear after two seasons of Covid, the quality and service has gone downhill To rate the accommodation as 5 star on many UK websites is misleading! I cannot fault the location and views from the apar**ent if you are lucky enough to get a high floored room but that’s the only positives. The apar**ents are now very tired and need updating, the self catering facilities were poor, with a lack of basic cooking items such as oven dishes, servicing bowls, chopping boards and the list goes on! What I would say is when we asked for items we were given them but they should already be there. Both shower rooms were in need of repair with broken fittings in the shower that caused the whole room to become wet. The walls were paper thin and we barely slept due to the noise all around us. Parking reservations had changed, in the past we always got allocated a space for our apar**ent, not this time, so after a 12 hour drive we had to find alternative parking in the village as the car park was full! After being a loyal customer for a number of years here, the stay was disappointing and we will not be returning.

Very nice chalet apar**ent, clean and modern accommodation throughout. Had everything we needed for the week, little shop was useful. Pool area small and busy in the evenings, steep deposit of €500 was a shock but overall would definitely recommend.

Nice views but this is far from 4* experience. There is plenty of space but the place feels tired. We had a family apar**ent that slept 14. The towels we were given were tiny and threadbare, there were no towels given for the spa. The rooms are of a decent size, but several contained no plug sockets apart from the ones the lamp was plugged into so we couldn’t charge devices. There were very few hooks to hang ski gear and the doors and windows didn’t partially open so the place was either stifling hot or freezing cold. The wifi was so poor, it could not be used for accessing the internet, and there was only TV in French making evening entertainment for the kids difficult. The kitchen is a decent size with plenty of utensils and the spa downstairs was nice and clean….but the pool was very cold and the jacuzzi was Luke warm. The Sauna was not switched on the 3 times I went down there. All in all, this place is ok, but just about the every aspect of the stay felt like it should and could be better if someone had actually given thought to the things any modern family wants from a ski chalet/apar**ent. It is just a lazy approach which does not focus on the customer, which seems fairly typical of French ski resorts. We will be sticking with Austria in future, where the overall focus on the customer is much more thoughtful.

Cons: - Use of ***** in the building. Presence of **** smokers on the second floor which made this level not nice to walk through, especially with young kids. Elevator would smell very strong at time even all the way to the eighth floor. - Use of hard liquor in the pool area by some tenants - Location, if you have young kids going to ski school and not able to go on a lift yet. plan on a good 20-25 minutes walking to get to the Chalet PiouPiou. - Pool/wellness area was very cold, especially the water. However, temperature in the locker room was suffocating. Pros: - Spacious apar**ents with great view. We had view on the Mont Blanc and Les Arcs 1950. - Balcony was spacious enough to enjoy the view. - Rooms very large with multiple bathrooms and showers - Well-equipped kitchen and raclette machine available at front desk - Spacious ski lockers with shoe dryers - Very friendly staff - Underground parking for a reasonable fee - Small grocery store inside the building