Guest User
December 13, 2022
my mother was attacked by the cleaner because she had two nights and she had to change rooms except she didn't know she had to change rooms so he threatened to "sell" her at reception and that he didn't have to wait for her because it was his last room! My mother is disabled and retired! But how do we talk to people now? So I arrived, he didn't know that I was coming, I informed reception, a lady came with me, he was shocked, he didn't expect it! He obviously denied everything and I told him of course it's my mother who is lying even though there are cameras and he knocked on the door 3 times! In short, I'll let you draw your own impressions of the state of the staff! Really a shame because a hotel with great potential
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