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Hotel Avenida en Arica
4.1/52 Reviews
We stay a third-year-old group for a week, we are enchanted, the attention of all the excellent staff, a 10, exquisite breakfast and abundant, exquisite lunch, equal dinner, very well served with much love, rooms, Excellent beds, clean and pleasant, excellent bathrooms, gardens, terraces for Sent**** outdoor all the hotel is a 10, I recommend it completely and I hope I can return.I was with my family we were 11 in total and we spent it very well . Thank you very much.We celebrate until my sister's birthday that was 85 years old, Thank you for your attention.
Antay Hotel & Spa
4.5/555 Reviews
I would avoid this hotel. It calls itself 5 star but the management must think it is 2 star because they treat you very poorly. The room was very nice and the gym fantastic – but that is where it ends. Firstly, we were told very clearly that we needed a card to get towels at the pool and that, if we lost it we would be charged $20 each. This is a 5 star hotel – cards to get pool towels is ridiculous. Then we left a book in the restaurant and when we went back the next day no-one had any idea what the procedure was regarding lost property. We did get it back eventually but how did no-one know where lost property was held? Poor management! The restaurant staff were terrible – at no point did anyone every come and ask us if we wanted to order or if we needed anything. We had to go to them every time – even though there were 5 or 6 of them milling around – it was very strange. But the most bizarre thing was when we mentioned that we had run out of coffee pods in the room and we were told we had to pay for them!!! We were in a suite, in a 5 star hotel and being told we had to pay for coffee pods. These are just a few examples of the poor service - ther were many more. Just not good enough –I have no idea who is managing this hotel but they clearly have little to no experience. There must be better options in Arica.
Novotel Arica
4.4/568 Reviews
Technically this place is very good. The hotel is new, rooms are comfortable, large enough and well equipped , free parking and good WiFi. However front staff was not very efficient, breakfast was very average and most importantly the hotel is very impersonal and unattractive. Location is also unpractical, quite far from the center. Altogether not too bad given the attractive price, but, having tried both, clearly below the Antay, which is roughly in the same category.

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