Guest Reviews of Crowne Plaza Crystal City-Washington, D.C.
7.6/10
Good
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.7
Amenities7.5
Service7.4
Cleanliness7.9
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All reviews(111)
Positive reviews(11)
Guest User
Standard Two Double Room
Stayed in May 2025
Traveling with friends
3 review
8.0/10
Very Good
Posted on Jun 8, 2025
Very close to the airport. Very good location with metro station nearby
Guest User
Standard Two Double Room
Stayed in Jul 2023
Family
10 review
9.5/10
Amazing
Posted on Aug 22, 2023
Was in town for 2 concerts one friday night and the other all day sat. Check in was smooth due to reservations. Rooms were clean as well as hotel in general. I e stayed there before in march 23 so I knew what to expect.
Anonymous User
Standard King Room
Stayed in Nov 2022
Solo traveler
1 review
7.5/10
Posted on Dec 31, 2022
Pros: Location! It’s so close to the Crystal City Station (3 mins walk) so you can get to the downtown or even other placed by Metro easily. Other than that, I find the airport shuttle extremely helpful as it begins as early as 4 am and I had super early flight outside of Metro’s operating hour. The shuttle runs every 30mins and very punctual.
Cons: While the room is big enough, but the design and the hotel are old… The biggest downside to me is there is no complimentary bottled water in the room at all despite staying in such hotel brand…
Enkhmaa Munkhjargal
Standard Room
Stayed in Mar 2023
Business traveler
39 review
8.5/10
Very Good
Posted on Apr 17, 2023
Good location and friendly staffs.
Guest User
Standard King Room
Stayed in Oct 2024
Other
1 review
8.0/10
Very Good
Posted on Dec 2, 2024
I parked for two nights, and the parking fee bill provided by the front desk showed 93.28. In the end, I found that my credit card was charged 100 US dollars. I don’t know why? The front desk didn’t have any explanation or explanation.
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1380199****
Standard Two Double Room
Stayed in Feb 2024
Traveling with friends
26 review
7.5/10
Posted on Mar 20, 2024
The facilities are old and there is basically nothing in the room
Original textTranslated by Google
M0049****
Standard Room
Stayed in Apr 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on May 25, 2023
The room facilities are not bad, and the sanitation is not bad. There is a supermarket near the hotel, which is also very convenient. It is also very close to Cascade, about ten minutes' walk, and the service is also very good
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Anonymous User
Standard Room
Stayed in Apr 2023
Couple
13 review
10/10
Outstanding
Posted on May 18, 2023
The room is spacious and comfortable at the same price, and the front desk service is polite. There is a supermarket nearby, where you can buy fast food to solve the problem of eating.