Guest User
June 15, 2024
Avoid at all costs. Unfortunately, the photos on the website are clearly from when the place was built, and not recent. The entire resort is run down, and and in need of a massive makeover. We were in a poolside villa, great location, but the villa was dirty and out dated... power sockets hanging out of the wall, heat pump dripping dirty water, unclean cutlery the list goes on... then the water wouldn't work (on multiple occasions). When we questioned the maintenance staff we were eventually told the pumps couldn't cope when the resort was at full capacity and to shower at another time. We asked for another room but were told they were full and didn't offer us any other compensation. We could never speak directly with the manager as they were always unavailable. The staff seemed very unhappy and at times were rude. The buffet breakfast was basic, and had birds jumping all over it which was off putting. There was no internet. We left after 2/6 days and paid to stay somewhere else.