Arrecife Gran Hotel & Spa Reviews

It was excellent

very good

Beautiful hotel with spectacular views, clean and complete with everything. Our mini bar was empty but there were 2 bottles of water in the room which we really appreciated.

The hotel has a great view and large rooms

The facilities are new, and the hotel is well maintained. It's just a rocky beach. It's close to the city center and has a first-class sea view.

Everything about the stay was very good. From check-in to quality & comfort of the room. Only minor thing I would say is, please get the toaster in the vreakfast buffet area sorted out. It takes 5 rounds to get the bread even mildly toasted

Overall a very a good stay. The lifts were a problem, very slow and busy, not much that can be done about that. The wifi connection wasnt great and had to reconnect in every different area you went to in hotel. The pool opening times were only 10-6 so would have liked if open a bit longer as there was no where else to really sit in the hotel other than the rooftop bar. Food was good, had to send back some dishes as cold but when hot were tasty at both the pool bar and the rooftop bar. The spa is a great facility and the staff did a great job. The circuit was okay, the steam room was cold and the turkish bath water was also lukewarm would have been nicer if hotter. The rooms were also very cold at night but they did supply a small portable heater on request. The location is great for the airport but in terms of the islands main tourist attractions and beaches it is far away from these and taxis are expensive! Not much to see in Arrecife itself and beach isnt the nicest and currently some roadworks going on in the off season so unable to walk along the promenande. Overall a very good relaxing stay, but would not revisit.

Great location. Lovely pool area and bars with amazing breakfast. My husband celebrated his birthday and as a surprise we were left a bottle of fizz and cake in the room which was really nice.

Fantastic hotel. I stayed in the suite with the city view on my own and the room was perfect size for a couple, never mind just myself. Very clean, room cleaned daily, fresh towels. Walls aren’t as thick as I’d liked but wasn’t too much of an issue. Breakfast was great, loads to choose from and changed every day. Pool/bar area was great and a lovely view of the sea. Staff were very helpful throughout the hotel. In between Costa Teguise and Puerto Del Carmen so perfect if you want to move about. Also visited the spa where I had a massage which was heaven. Staff were extremely warm and welcoming. Would stay again.

Hotel clean and comfortable. Breakfast and dinner has food to satisfy the most demanding of clientele with some freshly cooked to order. I have stayed here 4 times now and sadly the room on this occasion was near the bar and so music disturbance late at night. Never had a problem before …. Hence this occasion slight downgrade from excellent. To be fair the hotel were very responsive and kind when they heard about the problem

Lovely mini break. Fabulous room on the 11th floor. Views were amazing. We ate in the hotel for all meals - trying different restaurants - all were great. Had a massage which was very nice. Would recommend

Great location, nice rooms, polite and professional staff. Although they had a few mistakes for a 5 star Hotel.

Had a wonderful time. Very relaxing. The facilities are good. The spa circuit is ok. Breakfast range is ok.

Very nice hotel both the restaurants were excellent. Parking was next to the hotel. The pool are was very nice