Venus Premier Hotel

Great service and locations. Very hospitable. They also let me drop my luggage for a couple of nights while I’m doing safari

We are not fussy travellers by any means, however I would not recommend or stay at this hotel again. The rooms are so old, no fridge the showers were terrible, the taps leaked, the cold tap didn’t work, the room we were given had no bedside tables. Rooms were humid, smelt musty. Black hair in my bed. Bedding creased and old. Fitted sheet didn’t fit the beds. Towels so rough and old need replacing. We had no spare toilet rolls in the bathroom. No attention to detail at all. It was old hostel standard at an expensive cost. It’s a $50 a night standard at a push. Breakfast were also very poor. Weak watery coffee, no option for barista made coffee or decent African coffee. The food was mainly only hot Indian food & only bread and omelette as an alternative option. Confusing given we are in Africa we expected more African options and catering for other nations with hot breakfast options. Dinner options was 95% Indian food again. Given you are stuck at night in your hotels due to safety a better variety of dinner food would be welcomed as we didn’t want to eat Indian two nights while travelling East Africa. Hotel guests were loud shouting and moving around on upper floors keeping us awake. After complaining more than once the staff did their best to assist but it was not a pleasant stay at all. We were then woken up at 6am by people ringing our room doorbell. The location is right amongst the local part of town so you cannot leave at night. You will be pounded on leaving your Safari jeeps or when being picked up (it’s fine but a heads up). I’d recommend staying by the clock tower as walking distance to massi market, and a great coffee shop for African food and good coffee (Coffee Culture).

We stayed in Venus Premiere for just one night to fly out to Zanzibar next day. The hotel rooms are nice but doesnt have any good view. Even the mountain view room has partial view of mountain and then right across the street you can see house with their clothes line and clothes hung out to dry out. The street outside the hotel looked a bit busy and not safe to venture hence we didnt step out of the hotel. Overall the hotel was very empty for a weekend stay. The food was average. The are a little short staffed but the staff is very polite and hard working.

Nice place to stay. Good rooms. Scenic setup Breakfast was good and the restaurant setting was very nice. Staff was very courteous and friendly. Good value for money for a short stay Location is in good Internet was ok. Parking not an issue Overall a great stay

Perfectly suited for a stop over. Beds are clean, showers are good. Breakfast was included.

OK but........... there is a lack of attention to detail. Not what you would expect in a tourist centre like Arusha. Rooms were fine... staff friendly but need some training. Issues mainly in F&B. Breakfast was 2nd rate to say the least. Simply getting toast made was a challenge. Dinner a muddle with menu items and drinks being unavailable. A management issue I think. Not the staff themselves.

Great property, very clean and modern. Staff are always nice and helpful. Only mark down is for location as it’s “off the beaten path” but I like it as you get to feel and experience the “pulse” of Arusha City.