6 Chome 7 Jodori, Asahikawa City, Hokkaido, 070-0037, JapanView Hotel Details
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Guest Reviews of Art Hotel Asahikawa
8.3/10
Very Good
119 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities7.8
Service8.3
Cleanliness8.4
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All reviews(119)
Positive reviews(110)
Reviews with photos/video(25)
Delicious breakfast(19)
Great value for money(8)
Large rooms(6)
Easy to get around(6)
Convenient for shopping(5)
Located downtown(4)
Awesome gym(3)
Poor air conditioning(3)
Negative reviews(9)
Artistry Chef
Standard Twin Room - Smoking
Stayed in Jan 2025
Couple
50 review
10/10
Outstanding
Posted on Feb 23, 2025
1st time book this hotel. I try coz I see the review of the hotel is not bad so I decided to try. Really no disappointed. The environment and rooms are good, just a little bit small. May choose bigger room next time. Is really convenient, just walk about 8min will reach all places for shopping n food.
Guest User
Superior Twin Room - Smoking
Stayed in Jun 2025
Family
2 review
8.5/10
Very Good
Posted on Jul 31, 2025
The hotel is not exactly in the city centre, but is close to a park with easy access to local restaurants. The hotel room is spacious. The spa centre is well-equipped too. However, the hotel of this size only has two lifts, so the queue is always long.
Response from Property: Thank you for staying at Art Hotel Asahikawa. We also appreciate your valuable feedback.We are very pleased to hear that you had a comfortable stay.Our hotel is located a 15-minute walk from Asahikawa Station, and is within walking distance of Tokiwa Park, where various events such as fireworks displays and winter festivals are held, and Sanrokugai, the largest downtown area in northern Hokkaido. Please use our hotel as a base for sightseeing.We apologize for the inconvenience caused by the elevator. While we cannot promise to make immediate improvements, we will consider this as an issue for future consideration.All of our staff will strive to improve our service so that you will be satisfied.We look forward to seeing you again.Art Hotel Asahikawa Front Desk
Anonymous User
Comfort Triple Room-Non-Smoking
Stayed in Oct 2024
Family
20 review
7.0/10
Posted on Dec 3, 2024
The hotel is good but there are 2 car parks. One is at the hotel building one is 2 blocks away. Staff is with language barrier. He asked us to park at the carpark 2 blocks away and we asked if we could park at hotel, he didn’t answer and kept saying we should park farther carpark. We asked reception at hotel and she said there is height restriction at hotel carpark but our car didn’t seem to be over the limit.
Heng Simon
Superior Twin Room - Non-Smoking
Stayed in Mar 2025
Couple
18 review
5.5/10
Posted on Apr 26, 2025
Would have chosen a different hotel, staffs are not very welcoming. There is any amenities nearby. Breakfast is good and strongly recommended if you have decided this location.
Guest User
Standard Twin Room - Non-Smoking
Stayed in Jan 2025
Solo traveler
43 review
5.5/10
Posted on Feb 28, 2025
I stayed at Art Hotel twice. The first time was great, they gave me a deluxe room on the top floor. This recent trip, I was put in a side room which had not been cleaned - human hairs had been wiped all over the scuffed up walls, and even little moleskine band-aids were stuck all over the bathroom. This was really shocking considering how luxury the hotel feels from the lobby. I think MyStays corporate would be interested to know that one of their properties is being run this badly. Is this one of those super racist Japanese hotels where, if you're a foreigner they don't even want you there? So they try to get rid of you by putting you in the worst room? There's no excuse for this. The cleaning team should at the very least be penalized for not doing their job. This is a hygiene problem as well as terrible for your reputation, and following this trip I won't ever invest my money in a MyStays chain hotel . Whoever the General Manager of Art Hotels, that person is a liability for the entire company based on this experience.
Guest User
Superior Twin Room - Non-Smoking
Stayed in Jan 2025
Solo traveler
43 review
10/10
Outstanding
Posted on Feb 20, 2025
One of the best hotels in Asahikawa. Especially as part of the MyStays brand, this feels like a stand alone property with higher standards, better service, gym, sauna and room service. Whoever is managing the Art Hotel is doing a great job. I will definitely stay again.
Guest User
Standard Queen Room - Non-Smoking
Stayed in Feb 2025
Couple
2 review
7.5/10
Posted on Mar 10, 2025
15mins walk from the station, hotel is quite old, booked for gym but it only opens from 11am
M231897****
Superior Twin Room - Non-Smoking
Stayed in Jul 2025
Family
1 review
8.0/10
Very Good
Posted on Aug 10, 2025
It was affordable, so the room was tiny.
Original textTranslated by Google
Response from Property: Thank you very much for using Art Hotel. We would also like to thank you once again for taking the time to share your feedback with us. We are very relieved to hear that you were able to spend your time comfortably during your stay. All of our staff will continue to work even harder to ensure the satisfaction of all our guests. We look forward to seeing you again.
Guest User
Standard Twin Room - Non-Smoking
Stayed in May 2024
Traveling with friends
7 review
7.5/10
Posted on Jun 19, 2024
Value for money with good buffet breakfast. Our triple room is "large" enough for us to open all our luggage
Response from Property: Thank you very much for using Art Hotel. We would also like to thank you once again for taking the time to share your feedback with us. We are very relieved to hear that you were able to spend your time comfortably during your stay. All of our staff will continue to work even harder to ensure the satisfaction of all our guests. We look forward to seeing you again.
Guest User
Comfort Triple Room-Non-Smoking
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 5, 2025
Great location, amazing breakfast!
Original textTranslated by Google
Response from Property: Thank you very much for using Art Hotel. We also appreciate your valuable feedback.We are relieved to hear that you had a comfortable stay.We are also pleased that you were satisfied with the breakfast.All of our staff will continue to strive to further improve our service so that our customers will be satisfied in the future. We look forward to seeing you again.
Guest User
Standard Twin Room - Non-Smoking
Stayed in Jun 2024
Family
3 review
5.5/10
Posted on Jul 20, 2024
We have a lot of luggages n nobody help us, we booked 2 rooms n car park was away from the hotel
Response from Property: Thank you very much for staying at Art Hotel Asahikawa.Although you chose our hotel, we apologize for the inconvenience caused by the customer service.We will take your opinions seriously and strive to provide better service.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We look forward to seeing you again.
Guest User
Comfort Triple + Sofa Bed Non Smoking
Stayed in Apr 2024
Family
3 review
10/10
Outstanding
Posted on Jun 4, 2024
The rooms are spacious and comfortable. The breakfast spread is good and comes with a good view.
Response from Property: Thank you very much for using Art Hotel. We would also like to thank you once again for taking the time to share your feedback with us. We are very relieved to hear that you were able to spend your time comfortably during your stay. All of our staff will continue to work even harder to ensure the satisfaction of all our guests. We look forward to seeing you again.
magnoliawong
Standard Twin Room - Non-Smoking
Stayed in Jun 2025
Family
13 review
9.0/10
Great
Posted on Jul 19, 2025
Small but clean.
Original textTranslated by Google
Anonymous User
Comfort Triple Room
Stayed in Apr 2023
Family
12 review
10/10
Outstanding
Posted on May 14, 2023
Very nice and good hotel. Value for money. Near to restaurants and convenience stores.
Guest User
Superior Triple Room - Non-Smoking
Stayed in Nov 2023
Family
2 review
8.0/10
Very Good
Posted on Dec 30, 2023
The room is clean and tidy, and the overall situation is very good.
Response from Property: Thank you very much for using Art Hotel. We would also like to thank you once again for taking the time to share your feedback with us. We are very relieved to hear that you were able to spend your time comfortably during your stay. All of our staff will continue to work even harder to ensure the satisfaction of all our guests. We look forward to seeing you again.