The Restoration Asheville

I booked us here for Mother's Day weekend and was astonished by the beauty and elegance of the hotel. They really go above and beyond to focus on perfecting the details, even leaving a rose and a note with our super cute picnic/breakfast basket on Mother's Day! The location is fantastic, but I will mention that every Friday night there is a drum circle in the park across the street which is loud and goes for several hours. We found the sound of it disturbing as you can hear it throughout the hotel and it made it hard to relax at the rooftop bar in peace. The bar downstairs had a solo artist play both nights we were there which was a lovely treat. I would gladly stay at this chic boutique again!

The Restoration was a great hotel and we’re so glad we stayed there! It is centrally located and right downtown making it very walkable to everything. There is some noise because of the location but we didn’t find that it bothered us that much and they provide ear plugs. The rooms are really beautiful and all of the amenities are very nice and well kept.  But what really makes The Restoration wonderful is its service. Every single person we interacted with was so incredibly kind. Truly the best hospitality we’ve ever received while traveling. From check in, to the managers to every bartender and to valet, everyone was genuine and friendly. 100/10 service.

Wow!! This beautiful hotel totally exceeded our expectations! We were having some issues with a third-party booking agent and the desk clerk Derek did an outstanding job of helping us through the challenges. Every aspect of the hotel is first class! The decor is beautiful. The room was fantastic and they offer many nice touches like a wine reception, upscale toiletries and comfortable robes and the sheets were very soft.  The hotel manager, Anna was extremely friendly, professional, and accommodating. If you are looking for a hotel in the downtown Asheville area, you will love this hotel! We have stayed at many nice hotels over the years, and this hotel is definitely an A+.

The room was very nice. Bathroom was beautiful. Beds were comfortable. Staff was very nice. Continental breakfast brought up to the room was a great morning surprise. Location obviously was convenient to everything. Only complaint is that the free play arcade was awesome, but machines were not that well maintained. Both pinball machines and one of the skeeball machines needed maintenance. Didn’t help that a couple parents were letting their kids run amok and climb all over the machines. Not the hotel’s fault that happened but they really need to make some changes with supervision. Would absolutely stay again

This hotel was very nice. Lots of things to do near by as well as inside the hotel. The only reason it not getting 5 stars is because the AC unit would not cool the room below 70.

Everyone at the hotel was super friendly and helpful! Top notch service all the way around! Loved sitting on the patio at the watch and people watching in the evening! Then the rooftop for sunset and cocktails, then the lower level for live music and arcade games! It was a special treat to have a breakfast bag delivered to the door in the morning as well as afternoon, charcuterie, cheese, and wine that was complementary. The location was wonderful and using the valet made everything so easy!

Continental breakfast delivered to your room each morning in the cutest little picnic basket! There’s a bar downstairs that has skee ball, pin ball machines, pool tables & 2 lane bowling alley, all free. Amazing, family friendly!

The breakfast basket was fresh and different every day, had nice coffee and tea in the room. The staff was very friendly and the location was super, you could walk to all the restaurants downtown.