Fairfield by Marriott Kumamoto Aso

Fairfield by Marriott Kumamoto Aso Reviews

Fairfield by Marriott Kumamoto Aso

1407-1 Kurokawa, Aso City, Kumamoto Prefecture, 869-2225, JapanView hotel details
Fairfield by Marriott Kumamoto Aso
Fairfield by Marriott Kumamoto AsoFairfield by Marriott Kumamoto AsoFairfield by Marriott Kumamoto Aso
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Guest Reviews of Fairfield by Marriott Kumamoto Aso

9.5/10
Amazing
581 reviews
Verified reviews
Location9.6
Amenities9.2
Service9.5
Cleanliness9.8
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All reviews(581)
Positive reviews(578)
Reviews with photos/video(256)
Convenient parking(60)
Tasty coffee(43)
Convenient for shopping(35)
Well designed(32)
Close to train station(31)
Friendly front desk staff(26)
Good views(16)
Relaxing hot springs(6)
Negative reviews(3)
Guest User
Standard Twin Room With 2 Single Beds
Stayed in Apr 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on May 14, 2026
Worth the value where room is spacious and nearest to Aso station. Will recommend to friends and family
Response from Property: Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations spacious and conveniently located near Aso station. Your recommendation to friends and family is greatly appreciated.Best regards,Fairfield by Marriott Kumamoto Aso
JettLam
Standard King Room
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on May 24, 2026
Excellent facilties and location. View is amazing! The food are great with variety and the staff are excellent. Even caught the stars at night!
Response from Property: Thank you for your kind words regarding our facilities, location, and food offerings. We are delighted to hear that you enjoyed the view and the starry night. Your appreciation of our staff means a lot to us.Goodbye, and best wishes,Fairfield by Marriott Kumamoto Aso
luv traveling
Standard King Room
Stayed in Apr 2026
Couple
8 reviews
10/10
Outstanding
Posted on May 2, 2026
Stayed one night at Fairfield by Marriott Kumamoto Aso and it was a peaceful, refreshing stop during my Kyushu trip. The hotel is set near the beautiful Mount Aso area, surrounded by nature — a perfect contrast to the city. Waking up to the fresh air and quiet atmosphere was honestly one of the highlights. The room was clean, modern, and minimalist, with everything thoughtfully designed for comfort. While it’s not a luxury resort, it delivers exactly what you need: a relaxing, no-fuss stay with great quality. The shared lounge space was a nice touch — spacious, cozy, and ideal for unwinding or grabbing a quick bite. One thing to note: there’s no on-site restaurant, so it’s best to plan meals in advance or explore nearby local spots. Overall, it’s a great choice if you’re looking for a calm, scenic stay near Aso. Perfect for a short getaway or a stopover while exploring Kumamoto. Would definitely recommend for nature lovers and road trip travelers.
Response from Property: Thank you for sharing your positive experience at Fairfield by Marriott Kumamoto Aso. We are delighted to hear that you found our location near Mount Aso to be peaceful and refreshing, and that our clean, modern rooms met your comfort needs during your stay. It is gratifying to know that our shared lounge space provided a cozy environment for you to unwind.We appreciate your mention of the absence of an on-site restaurant. We understand the importance of meal planning, especially in a scenic area like ours, and we encourage our guests to explore the delightful local dining options nearby.Your recommendation for nature lovers and road trip travelers is truly valued, and we hope to welcome you back for another relaxing getaway in the future.Best regards,Fairfield by Marriott Kumamoto Aso
CHANAGUNTJ
Standard Twin Room With 2 Single Beds
Stayed in Mar 2026
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Apr 19, 2026
Located in the city center, this hotel is conveniently situated near a variety of stores. The Usop (One Piece) statue is also located opposite the hotel.
Response from Property: Thank you for your kind words regarding our convenient location near various stores and attractions. We are delighted that you enjoyed your stay and appreciated the nearby Usop statue. We hope to welcome you back in the future.Best regards,Fairfield by Marriott Kumamoto Aso
Anonymous User
Standard Twin Room With 2 Single Beds
Stayed in Apr 2026
Family
14 reviews
9.5/10
Amazing
Posted on May 24, 2026
Very close to aso station Plenty of available carpark Comfortable bed
Response from Property: Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient, enjoyed the ample parking, and had a comfortable experience with our beds. Your satisfaction is our priority.Goodbye, Fairfield by Marriott Kumamoto Aso
Xiaotianshidejichibang
Standard King Room
Stayed in Feb 2026
Traveling with friends
43 reviews
10/10
Outstanding
Posted on Mar 29, 2026
This Marriott property offers great value for money! The hotel is quite new and the rooms are very clean. It's probably one of the better hotels in Aso, and it's super convenient with ramen shops and convenience stores nearby.
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Response from Property: Thank you for your high praise of our hotel. We are delighted that you enjoyed our new and clean rooms and convenient location. We look forward to your next visit and wish you a pleasant stay! Sincerely, Fairfield by Marriott Kumamoto Aso
Anonymous User
Standard Twin Room With 2 Single Beds
Stayed in Mar 2026
Traveling with friends
54 reviews
10/10
Outstanding
Posted on Apr 26, 2026
Awesome hotel with very convenient location just next to the train station
Response from Property: Thank you for your kind feedback regarding your stay at our hotel. We are pleased to hear that you found our location convenient and enjoyed your experience. We look forward to welcoming you back soon.Best regards,Fairfield by Marriott Kumamoto Aso
Guest User
Standard Twin Room With 2 Single Beds
Stayed in Feb 2026
Couple
14 reviews
10/10
Outstanding
Posted on Mar 15, 2026
New, clean, spacious and well designed room. Lots of parking right at the property. Location is beside JR station which is super convenient for those taking train: Lawson is walking distance across the road.
Response from Property: Thank you for your kind words about our new and spacious rooms, as well as our convenient location next to the JR station. We are pleased you found our parking facilities satisfactory and enjoyed the nearby amenities.Best regards,Fairfield by Marriott Kumamoto Aso
Octmummy
Standard King Room
Stayed in Feb 2026
Couple
15 reviews
9.5/10
Amazing
Posted on Mar 10, 2026
The room was really clean and modern feel. Loved it the moment we stepped in! Pillows and bed was so comfy that allows us to rest well on a road trip. Pls note they do not have kitchen, they do offeted 24hrs free coffe, tea and miso at their mini meals area where you can buy your own food and enjoy there with families. Seriously no complaint about the hotel. But if you are heading there on sun like us, pls do note you will have limited choice for dinner as most restaurants closed on sun
6/9
Response from Property: Thank you for your kind feedback regarding your recent stay at Fairfield by Marriott Kumamoto Aso. We are delighted to hear that you found your room clean and modern, and that our comfortable bedding contributed to your restful experience during your road trip. We appreciate your note about our amenities, including the 24-hour coffee, tea, and miso available for our guests. Additionally, we understand the dining options can be limited on Sundays, and we recommend planning accordingly to enhance your experience. Your insights are invaluable to us, and we hope to welcome you back in the future.Goodbye,Fairfield by Marriott Kumamoto Aso
ninjawarrior
Standard King Room
Stayed in Feb 2026
Couple
12 reviews
9.5/10
Amazing
Posted on Mar 9, 2026
Honestly, everything is good except the view is disappointing. Despite being a Marriot member and staying multiple nights, though staff informed that room has view of Aso crater, the view is visibly blocked by the power lines and the level was low (level 3) and maximum level is 5. Hence, felt that the view was disappointing as it could be much better
Response from Property: Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your overall experience with us. However, we understand your disappointment concerning the view from your room. Our hotel aims to provide the best accommodations possible, and we appreciate your insights regarding the obstructed view. Your comments will be taken into consideration as we strive to enhance our guests' experiences.Thank you for choosing us, and we hope to welcome you back in the future.Sincerely,Fairfield by Marriott Kumamoto Aso
Guest User
Standard Twin Room With 2 Single Beds
Stayed in Apr 2026
Family
8 reviews
10/10
Outstanding
Posted on Jun 5, 2026
Very nice hotel high recommendation
Response from Property: Thank you for your kind words and high recommendation. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards,Fairfield by Marriott Kumamoto Aso
MattyD94
Standard King Room
Stayed in Jan 2026
Couple
15 reviews
10/10
Outstanding
Posted on Feb 10, 2026
Aso is way too isolated for my liking. The hotel location couldn't be any better given you can see the train pulling into the station though. Friendly service and the staffs English was fine. Shame about the poor winter weather meaning the crater wasnt open for people
Response from Property: Thank you for sharing your thoughts regarding your recent stay. We are pleased to hear that you appreciated our location and the service provided by our team. We understand that the weather can be unpredictable, impacting local attractions, and we appreciate your understanding.Fairfield by Marriott Kumamoto Aso
JNG
Standard King Room
Stayed in Jan 2026
Couple
50 reviews
8.0/10
Very good
Posted on Mar 1, 2026
Comfortable bed. Kitchen and lounge with garden a bonus. Location next to station.
Response from Property: Thank you for your kind words regarding the comfortable accommodations and the benefits of our location. We are delighted that you enjoyed the kitchen and lounge facilities as well. Your feedback is greatly appreciated and we hope to welcome you back in the future.Best regards,Fairfield by Marriott Kumamoto Aso
FlightSeeker
Standard Twin Room With 2 Single Beds
Stayed in Dec 2025
Couple
7 reviews
10/10
Outstanding
Posted on Feb 21, 2026
Beautiful hotel with Mountain Views. The hotel looks spectacular and is very clean. The room is very spacious. Location is perfect as it shares the same building as the mall. You can use the lift which brings you directly to the mall. The mall has shops like Uniqlo, ABC Mart and many more, including a food court with various food options. There are 3 washing machines in both the male & female public onsen area, however it is pretty difficult to get a chance to wash your clothes. The hotel seems like a popular wedding venue, however it does not disrupt the stay as the guests do not seem to linger in the lobby at all. There’s a Nescafé coffee machine which you can help yourself to outside the public onsen, along with Kumamoto’s fresh spring water tap for drinking. For parking, please avoid the carpark infront of the mall as it is expensive. If you’re facing the mall, the hotel’s carpark is at the left side basement of the mall. The hotel provides a discounted price at off-peak periods. It’s best to leave your hotel before 12 noon. It is paid parking and there’s a ticket machine at the basement entrance of the hotel. The hotel location is perfect as it is also very close to a station.
6/10
Guest User
Standard King Room
Stayed in Jan 2026
Couple
10 reviews
10/10
Outstanding
Posted on Feb 18, 2026
I love the community area with a small pantry where allows us to have a quick meal.
Response from Property: Thank you for your kind words about our community area and pantry. We are pleased to know that you found it convenient for a quick meal. Your feedback is highly appreciated, and we hope to welcome you back in the future.Goodbye,Fairfield by Marriott Kumamoto Aso