Hotels near Pico Cuvicente (2015 m.), Asturias

The outstanding feature of this Parador is the stunning views of the Mountains of the Picos de Europa. Our room had a huge, glazed Spanish Balcony which looked out directly onto the mountain peaks just a short distance away. Beware, however, that the lift does not go beyond the first floor and reaching our room entailed a further three flights of stairs, totalling 25. The staff, who are very pleasant and helpful, were eager to help us with our luggage on arrival but less keen the next morning, when they were busy with check-outs. As at most paradors out of season, there does not appear to be much in the way of staff beyond those directly engaged in reception or the bars and cafeterias. The temperature was unusually cold for Spain (about 15C). The rooms are provided with heating (This is the mountains, after all! ) but it did not come on until 7.30p.m. When it did, it was very efficient. The food is average. There is a restaurant which has a good reputation just across the road but that was closed and the nearest town is some distance away. Private (not secure) parking.

I bought a family pack for 2 adults and 2 children with access to the spa and dinner included. The check-in is only from 15 a.m. I haven't received any more specific information from the hotel. I check in around 17:00 and I am informed that children have access to the pool only from 13:00 and with the last entry at 16:30, so they couldn't go to the pool anymore. A serious failure in the hotel communication occurred because I bought a pack with access to the pool that was not possible to do. Fortunately, the receptionist who was at night was not the same and was quite understanding the situation, allowing us to enjoy the spa in the family the next day between 13 and 14:30.

We stayed on June 2019. Great hotel at an exceptional location. Because we were three we booked a junior suite which has two rooms with two bathrooms and a living room where an espresso machine was our salvation on the quest of a Cuban coffee. The best of the room was the views from every window, you could see the entire Basilica and the Santina cave from the room. Breakfast buffet was really good with variety and quality. Staff nice and professional. The proximity to the lakes allow you to wake up early and visit them before the entrance closed (Summer time). I really recommend Gran Pelayo Hotel.

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.