Facilities: This hotel has an old-money charm, and you can really see its past luxury. Everything is very well-maintained, and the rooms are clean. There aren't many power outlets, but they thoughtfully provided power strips. The tatami mattress was very comfortable, and the cleaning staff did a thorough job every day. The view from the window was beautiful, and falling asleep to the sound of the ocean waves was a dream.
Service: The hotel offers a shuttle service to Atami JR Station, departing every half hour from in front of McDonald's. There are two vans per shuttle, clearly marked with the hotel's name in red, and managed by hotel staff. They drop off at both the old and new wings, which makes up for the slightly inconvenient location.
Environment: The hotel boasts three large hot springs, all with both indoor and outdoor baths. I tried them all, and each has its own unique character. My skin felt so smooth afterwards! The walkway on the 15th floor of the Ocean Wing (old building) offers panoramic ocean views, making it the perfect spot to watch the sunrise.
Dining: The buffet dinner was absolutely, incredibly amazing! Unlimited tuna belly! All-you-can-eat scallops and roe! Shrimp, sea bream, squid, salmon – there was so much I couldn't even try it all. The cooked dishes were also delicious, but my stomach just couldn't fit any more.
I saw some not-so-great reviews before checking in, but perhaps everyone has different preferences. We, however, highly recommend it!
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