Grand Hotel Osman & Spa e Ristorante il Danubio
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1 room, 2 adults, 0 children
All Properties in Atena Lucana

Grand Hotel Osman & Spa e Ristorante il Danubio

Health Protected
Via Nazionale San Giuseppe 25, Atena Lucana, Campania, 84030, Italy
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With a stay at Grand Hotel Osman in Atena Lucana, you'll be within a 15-minute drive of Falesia Atena Lucana and Pertosa Caves. This upscale hotel is 22.8 mi (36.7 km) from Cilento e Vallo di Diano National Park and 8.6 mi (13.8 km) from Grotte dell’Angelo.Show More
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hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 41 Reviews
Amenities
Outdoor Swimming PoolSpaMassage RoomPrivate ParkingFreeBarNightclubTable Tennis RoomRestaurantCaféMeeting Room
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Surroundings
Landmarks: Family Center Srl
(1.8 miles)
Landmarks: Fiume Tanagro
(2.6 miles)
Landmarks: Mill Park
(3.0 miles)
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Rooms

Guest Reviews

Policies

Services & Amenities

Royal Double Room

Royal Double Room

1 Double bed
Daily Housekeeping
Room Details
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Double Room

Double Room

1 Double bed
Daily Housekeeping
Room Details
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Guest Reviews(41)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Guest User
August 15, 2023
Avoid. Not a 4* hotel. - There was a strange odour in the room. - The room had not been cleaned properly, there were cobwebs found on the walls and on the ceiling. - There are cracks on the walls along with water stains, the room in general is not in good condition. - We have booked a king room but the bed is not a king or double bed but just two single beds pushed together. - The aircon was noisy making a rattling sound when on. - The soap holder in the bathroom was chipped and there was a big crack on the shower floor. - The fixtures in the bathroom were also loose and the door was difficult to lock. - We found hair lodged in the shower tray, so it seems that the bathroom had also not been properly cleaned. - The breakfast was poor (€6 each). The bread and pastries were stale. There were no milk or bowls for cereal and only instant coffee was included with breakfast. It was bad quality coffee and we could not drink it, in order to have acceptable quality coffee we had to pay extra. When we brought this to management's attention on the day after our first night stay, we received stares from the front desk staff as we walked through the foyer. I’ve attached their response in the photos, but essentially no resolution offered. They commented that the stale coffee was for a "group of Poles" and that we made a "very cheap reservation from Booking which does not include breakfast or swimming pools". It was not a cheap reservation, it was for a king room at a 4* hotel. They tried to explain away the issues with the air conditioning by saying that the room was not cooling down as it was hot outside. Clearly, it was an issue they were aware of. Terrible customer service. Didn't want to hear the issues when brought up at checkout.
Guest User
August 13, 2023
Avoid. Worst hotel we've ever stayed at. Not a 4* hotel (charges rates like one though). - There was a strange odour in the room. - The room had not been cleaned properly, there were cobwebs found on the walls and on the ceiling. - There are cracks on the walls along with water stains, the room in general is not in good condition. - We have booked a king room but the bed is not a king or double bed but just two single beds pushed together. - The aircon was noisy making a rattling sound when on. - The soap holder in the bathroom was chipped and there was a big crack on the shower floor. - The fixtures in the bathroom were also loose and the door was difficult to lock. - We found hair lodged in the shower tray, so it seems that the bathroom had also not been properly cleaned. - The breakfast was poor (€6 each). The bread and pastries were stale. There were no milk or bowls for cereal and only instant coffee was included with breakfast. It was bad quality coffee and we could not drink it, in order to have acceptable quality coffee we had to pay extra. When we brought this to management's attention on the day after our first night stay, we received stares from the front desk staff as we walked through the foyer. I’ve attached their response in the photos, but essentially no resolution offered. They commented that the stale coffee was for a "group of Poles" and that we made a "very cheap reservation from Booking which does not include breakfast or swimming pools". It was not a cheap reservation, it was for a king room at a 4* hotel. There was also a €7 charge to use the pool. Even the Italians in our party found this to be really odd and were unhappy with it. They tried to explain away the issues with the air conditioning by saying that the room was not cooling down as it was hot outside. Clearly, it was an issue they were aware of. We had not had this issue with any of our other accommodations, since the whole point of an air conditioning unit is to cool down your room when it is hot. On checkout, the front desk staff asked us why we were not happy with our room. I began to list the issues and he stopped me mid-sentence and waved me off. Terrible customer service. Photographs attached along with their email response.
Guest User
July 19, 2023
Food was delicious. Every fish dish was optimal. Top of the line fresh and tasty. Truly an amazing and wonderful experience. Staff is amazing. They made the experience totally wonderful. Felt like being with family. Loved every moment of being there.
Guest User
December 10, 2023
Abbiamo alloggiato in questo hotel,l’ingresso era molto accogliente e il personale della reception e della colazione gentilissimi. Le stanze leggermente piccole ma comode e pulite. Qualità prezzo decisamente buono..ci tornerei!
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Guest User
November 2, 2023
Abbiamo soggiornato al Grand Hotel Osman con un nutrito gruppo di amici durante il week end del 28/29 ottobre 2023 con formula “mezza pensione” (camera matrimoniale + cena del 28/10). Prezzo complessivo € 142,00 (bevande escluse). La struttura alberghiera è classificata come Hotel 5 Stelle ed è facilmente raggiungibile in automobile, essendo situata su una dorsale stradale ad alto scorrimento e ben collegata con l’autostrada. Detto ciò vi riporto le mie personalissime considerazioni sul rapporto qualità-prezzo e, nel complesso, sulla struttura: 1) Camera standard: piccolina ma essenziale; pulita, e sufficientemente insonorizzata; letto comodo, cuscino un po’ meno. La temperatura della camera era abbastanza calda. Abbiamo provato ad accendere il climatizzatore ma, dopo pochi minuti di funzionamento, si spegneva in automatico. Abbiamo riprovato più volte, sempre con esito negativo. Abbiamo preferito non aprire le finestre (senza zanzariere) per evitare il potenziale ingresso di insetti. Dotazione molto “minimal” nel bagno (due micro saponette e due piccole boccette di bagnoschiuma appena sufficienti per una doccia). Frigobar con solo 4 bottigliette di acqua. Voto personale: 6 e 1/2 . 2) Cena del 28/10: Nel complesso buona. Servizio al tavolo adeguato. Tempi di attesa tra una portata e l’altra adeguati. Voto complessivo 7 ½. 3) Colazione del 29/10: NON da hotel 5 stelle!!! Allucinante vedere quasi 5 metri di tavolata, praticamente vuota. Vassoi dei dolci con poca varietà, n. 5 vasetti di yogurt industriale, un po’ di frutta e poco più, per non parlare del “salato” praticamente assente (qualche fetta di prosciutto e formaggio). Decisamente più da B&B o da 2 stelle, al massimo, che da 5 stelle!!! (Voto 4); Considerazioni finali: nel complesso, se non fosse stato per l’inaccettabile miserissimo buffet di colazione della mattina del 29/10, il mio voto finale sarebbe stato un 7, comunque dipendente da fatto che da una struttura 5 stelle ti aspetti TUTTO a 5 stelle (…anche in considerazione del prezzo ben € 142,00 a coppia per una notte in mezza pensione). La “qualità” della colazione, però, mi ha portato a rivedere le mie valutazioni e devo dire che siamo a malapena alla sufficienza (voto complessivo 6). NON è accettabile che una struttura 5 stelle proponga agli ospiti un buffet di colazione così scarno di scelte.
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Guest User
September 10, 2023
Che dire…posto incantevole con calorosa accoglienza da parte del titolare e del suo staff sempre disponibile a soddisfare qualsiasi esigenza. Sorprendente il ristorante e la pizzeria…si mangia divinamente con piatti ottimi ed abbondanti e pizza da far invidia!!! Grazie di tutto.
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Guest User
August 23, 2023
Oggi a pranzo ci siamo fermati a mangiare nel ristorante di questo hotel… Il servizio è stato molto lento…infatti per mangiare un primo siamo stati 1 ora e mezza…si ordinava e i camerieri si dimenticavano di portare le cose ordinate
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Guest User
August 21, 2023
Posizione vicino l'autostrada quindi per una notte di riposo dal viaggio è ok Camera piccola ma carina...phon del 1920...per asciugare i capelli non è molto facile...personale molto gentile...cena molto buona e prezzo onesto...colazione un pó povera...bella piscina Per un 4 stelle mi aspettavo qualcosa di più
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Guest User
August 18, 2023
Abbiamo soggiornato una notte in modalità b&b camera 503 Ottima posizione vicino all'autostrada l'hotel offre un bel parcheggio privato molto comodo. Camera spaziosa e ben arredata ,ottimo servizio ristorante alla carta sia a pranzo che cena , buonissima la pizza. Staff preciso e professionale,avevo un problema durante la prenotazione e subito si adoperati per risolverlo. Però ci sono anche lati negativi in un 5 stelle i particolari fanno la differenza e qui ci sono varie pecche. La camera era pulita,ma non altrettanto il bagno ,nella vasca c'erano varie rattoppi e i spruzzatori pieni di macchie di calcare,per non parlare della tendina del mercato la cornice della presa elettrica assente .. In un 5 stelle non dico come phone un dyson in tutte le camere,ma neanche quello con tubo a parete stile piscina degli anni 80 che a 2 cm non manda aria. Colazione misera e sicuramente non da hotel 5 stelle ,sia sotto il punto qualitativo che quantitativo.
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Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 08:00–10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Breakfast
TypeContinental, Gluten-free, Italian
StyleBuffet
AgeFee
Adult
€10.16 (approx. $10.87) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 51
With a stay at Grand Hotel Osman in Atena Lucana, you'll be within a 15-minute drive of Falesia Atena Lucana and Pertosa Caves. This upscale hotel is 22.8 mi (36.7 km) from Cilento e Vallo di Diano National Park and 8.6 mi (13.8 km) from Grotte dell’Angelo.

Relax and unwind with massages and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Make yourself at home in one of the 50 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature jetted bathtubs and bidets. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Grand Hotel Osman & Spa e Ristorante il Danubio?

Prices at Grand Hotel Osman & Spa e Ristorante il Danubio are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Grand Hotel Osman & Spa e Ristorante il Danubio?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Grand Hotel Osman & Spa e Ristorante il Danubio provide airport transfer services?

No, the Grand Hotel Osman & Spa e Ristorante il Danubio doesn't provide airport transfer services.

What amenities and services does Grand Hotel Osman & Spa e Ristorante il Danubio have?

Grand Hotel Osman & Spa e Ristorante il Danubio has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Spa.

Does Grand Hotel Osman & Spa e Ristorante il Danubio have a swimming pool?

Yes, Grand Hotel Osman & Spa e Ristorante il Danubio has a pool. Pool type: Outdoor Swimming Pool.

Does Grand Hotel Osman & Spa e Ristorante il Danubio have fitness amenities?

No, Grand Hotel Osman & Spa e Ristorante il Danubio doesn't have fitness amenities.

Does Grand Hotel Osman & Spa e Ristorante il Danubio provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Grand Hotel Osman & Spa e Ristorante il Danubio have non-smoking rooms?

Please view the hotel listing for details.

Does Grand Hotel Osman & Spa e Ristorante il Danubio provide breakfast?

Yes, Grand Hotel Osman & Spa e Ristorante il Danubio provides breakfast.

Does Grand Hotel Osman & Spa e Ristorante il Danubio have a restaurant?

Yes, guests can eat at: Restaurant, Café.

About This Property

Average Price FromUSD154
Hotel Star Rating4