Sleep Inn & Suites

We had such a horrible experience. The first day we came, the bedsheets were dirty that we had to move to another room. The room that we were moved to had a problem with the sink drain. We reported it and we were told that maintained would come fix it by the end of the day. When we came back to the room at the end of the day the sink was never fixed, and housekeeping didn't even come to clean the room or replace any towels or bedsheets. We had to call in order for them to get someone to clean. I haven't even mentioned the beds creaking and were just uncomfortable to sleep on, or the carpets that smelled bad. Overall it was just a terrible experience, I would not recommend anyone booking a room here.

Staff was amazing. Shower head was broken when we got there—but staff (who weren’t even maintenance, mobilized to replace it. Room smelled like stale cigarettes.

We had to make a last minute reservation due to a family member being in the hospital. This was one of the few available rooms in town. There were 2 small bugs crawling on the wall above the bed. We were told that the rooms are cleaned only if you stay 3 nights, so we took out our own trash. Small breakfast area, only 4 tables. This was not worth over $200 a night.

Television did not work...telephone did not work...closet door would not completely close...shower was marginal, at best...when reported, front desk staff did not seem overly concerned and made no effort to try to rectify the situation...will never go back there, for sure...

The staff is friendly and helpful. The place is a little old, which is fine. We found a bed bug in the sheets of one of our beds. The TV worked for local live channels but couldn't play the "free" movies because of some issue with a connection to the wifi. I couldn't get the wifi to work with any of my devices either. I followed the steps and it said I was connected and I watched the ad and then the connection never worked for anything for me even though it apparently was working for everyone else. We were there for the GA TX game and paid $375/ night. I know its a big game weekend, but for that rate I expect the basics to work.

Parking was easy, staff was super friendly, room smelled bad and had dead bugs under the bed

There was a weird smell throughout the hotel. Like going through really old vinyl records at a thrift store.

It was easy to park. There was an in room coffe maker, not usable/clean. Thr breakfasr was decent.

Basic, Clean, Good for sleeping. Fitness centre equipment was non function, both treadmill and eliptical did not work, and my door kept malfunctioning I had to have my key re coded every day by staff.