Tapestry Collection By Hilton properties in Atlanta

The service was absolutely terrible. The front desk said Hilton members get a $50 breakfast credit. When I checked out, I asked for a bill, and they said they'd send an electronic copy to my email. But they never sent the bill, and they inexplicably charged me for breakfast, claiming it was a third-party booking and therefore not included in the free breakfast offer. The hotel front desk was unreachable; they took no responsibility for their statements and just took the money. They didn't reply to emails, and no matter how I asked, they gave the same old excuse. With no recordings and no security cameras, can they just treat consumers like this?

So small room , bad way to talk to people in the reception, but clean and nice room