SO/ Auckland
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Auckland Central

SO/ Auckland

Health Protected
No. 4 of Top Instagrammable Hotels in Auckland
Corner Of Customs St E&, Gore Street, Auckland Central, Auckland Region, 1010, New ZealandShow on Map
SO/ Auckland is centrally located in Auckland, a 4-minute walk from University of Auckland and 5 minutes by foot from Auckland Ferry Terminal. This luxury hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.Show More
We Price Match
hotel overview picture
Last booked 22 hrs ago
4.1/5Very Good·Cleanliness: 4.2
All 71 Reviews
Amenities
Indoor Swimming PoolSaunaSpaMassage RoomFitness RoomPublic ParkingBarNightclubRestaurantMeeting Room
All Amenities
Surroundings
Airport: Auckland International Airport
(28.4km)
Train: Britomart Station
(220m)
Train: Auckland Train and Bus Terminal
(360m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

So Club King Room Club Signature Access
9

So Club King Room Club Signature Access

1 King bed
38m² | Floor: 3-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
Check Availability
SO Playful King Room
12

SO Playful King Room

1 King bed
32m² | Floor: 2-14
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
Check Availability
SO PLAYFUL, 2 SINGLE BEDS
11

SO PLAYFUL, 2 SINGLE BEDS

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
Check Availability
SO Urban Room
8

SO Urban Room

1 King bed
32m² | Floor: 1-14
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
Check Availability
SO Suite with Club Signature Access
7

SO Suite with Club Signature Access

1 King bed
44m² | Floor: 10-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Sea View
Room Details
Check Availability
So Comfy King Room
7

So Comfy King Room

1 King bed
34m² | Floor: 10-14
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
Check Availability
Hide Room Types

Guest Reviews(71)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.1
  • Location4.1
  • Service4.1
Guest User
March 15, 2024
Rooms are much too tiny...., with poor space enhancement... welcome staff are great, and very willing to help you for anything. This makes a huge difference, hotel being well located but not amazing.
Guest User
June 11, 2023
Great hotel however not the most friendly staff. Breakfast just average. Very near viaduct.
AlejandroSun
February 25, 2023
good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good
Original TextTranslation provided by Google
kary.wang🇨🇳
October 23, 2022
The overall hotel environment and living conditions are very satisfactory. The location of the hotel is also good. 10 minutes walk from the beach. Breakfast is on the 15th floor, with a good view. The breakfast is also very rich, the taste is good, and you can choose to order meals in the package. On the 16th floor of the roof is the sky bar, there are many people and beautiful women. There are also various adult* bars around the hotel. Shopping is not far away, and major luxury goods gather around.
Original TextTranslation provided by Google
Guest User
February 13, 2023
At that time, I chose a room with a city view, so I was assigned the first room out of the elevator. The sound of the elevator entrance and exit and the voices of people talking in the corridor outside are very clear and noisy. Secondly, because the location of the room is facing the intersection of 2 streets, and the bar is very lively at night, you can hear it clearly in the room. A large part of the reason should be that the hotel's window glass is extremely poor, and secondly, the overall sound insulation is also extremely poor. Therefore, that night, it took 5 o'clock in the morning to forcefully fall asleep. I was exhausted, and my heart was beating with the music outside. Woke up the next day very very angry and called the front desk to ask for a quieter room. The front desk service attitude of the hotel was very good, and they expressed their understanding, and quickly changed to a room on a higher floor, next to a quiet street. But the room doesn't have any view at all, looking out of the window is a broken building. Secondly, the voices in the aisle can still be heard clearly. Fortunately, I only stayed for 2 nights. Every time I think about this check-in experience, I am really devastated.
Original TextTranslation provided by Google
Guest User
March 24, 2024
didn’t stay this time, only went to the restaurant. Went back again the first experience was so awesome! The front desk staff were incredibly helpful even thought I wasn’t staying there and directed me easily to the restaurant. Service was impeccable without being pretentious, you were looked after so well without any fawning or hovering, prices were fair for the quality of food and creativity. So enjoyed the food! View was amazing. Cannot praise this restaurant enough!
nigelwilkinson
February 28, 2024
A great up-market hotel in the central business district and very close to the harbour. Our room was large and very nicely designed. Lots of extras included such as a Nespresso coffee machine. The staff were friendly and helpful. Highly recommended.
conorg109
February 4, 2024
My wife and I stayed 2 nights and for New Year’s Eve. We were upgraded to a suite room which was really nice. The room was beautiful and we had a nice welcome gift. The views and ambience in the restaurant are very nice and the dinners we had were good. The breakfast offering is good but nowhere near as good as Sofitel where you have a combination of buffet and ability to order something to your taste. The lounge was unavailable for 1 of the 2 nights and another small room was used for this 1 night. The lounge when available was really nice and the wine choices were the best we’d tried including at 2 other Sofitels in NZ on the same holiday. Overall a really nice hotel with great views and friendly reception staff. We were also given a late checkout which was much appreciated. We would stay here again.
Guest User
February 4, 2024
Worst Hotel in Auckland! Will never stay again. Avoid! Even if it’s the last hotel available in the city! You will be so disappointed ☹️ nithing at all positive yi report unfortunately. Awful experience from the start and completely overpriced for what it is.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: 06:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Adding crib: Free

Breakfast
StyleBuffet
AgeFee
Adult
NZD 49.00 (approx. $29.28) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Hand sanitizers available in common areas
  • Thermometers available
Cleaning & disinfecting
  • Sheets, towels, and clothing are washed at 60°C/140°F or hotter
Show More

Property Description

  • Opened: 2018
  • Number of Rooms: 123
SO/ Auckland is centrally located in Auckland, a 4-minute walk from University of Auckland and 5 minutes by foot from Auckland Ferry Terminal. This luxury hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Hi So, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 130 guestrooms featuring refrigerators and free minibar items. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at SO/ Auckland?

Prices at SO/ Auckland are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to SO/ Auckland?

The closest airport is Auckland International Airport. It is 28.36km from the hotel and approximately a 28minutes journey by taxi.

What are the check-in and check-out times at SO/ Auckland?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does SO/ Auckland provide airport transfer services?

No, the SO/ Auckland doesn't provide airport transfer services.

What amenities and services does SO/ Auckland have?

SO/ Auckland has the following amenities and services: Indoor Swimming Pool, Sauna, Spa.

Does SO/ Auckland have a swimming pool?

Yes, SO/ Auckland has a pool. Pool type: Indoor Swimming Pool.

Does SO/ Auckland have fitness amenities?

Yes, SO/ Auckland has fitness amenities.

Does SO/ Auckland provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does SO/ Auckland have non-smoking rooms?

Yes, SO/ Auckland has non-smoking rooms. Please view the hotel listing for details.

Does SO/ Auckland provide breakfast?

Yes, SO/ Auckland provides breakfast.

About This Property

Nearest AirportAuckland International Airport
Distance to Airport28.5KM
Nearest Train StationBritomart Station
Distance to Train Station0.22KM
Average Price FromUSD300
Hotel Star Rating5