Guest User
April 30, 2024
Hello, i arranged our family stay at vets aurangabad through make my trip. While the hotel was clean and pleasant, the room service experience was very disappointing. We ordered 8 cups of tea, but they were over-boiled and bitter. After returning them, we asked for 3 fresh cups, which were acceptable. However, during the final settlement, we were charged for 12 cups of tea instead of the 3 we actually consumed. When we brought this to the attention of the restaurant manager, he was rude and unprofessional, refusing to acknowledge the mistake. Additionally, we observed the main restaurant manager treating their trainee waiter poorly. Overall, this experience has left me hesitant to revisit this hotel due to the unsatisfactory room service and unprofessional behavior of the restaurant manager.