The Line Austin

What a terrible experience all around. First, I booked a "lake side" view and got a view of the next building. Second, I was charged $28 a day plus tax for "Amenities". When I called to ask what those where some ignorant chick said "It's like paddle boarding, scooters, you know, every guest gets charged for it", and then she hung up on me. I didn't use the mini fridge, and they didn't even have basic muffins or juice for breakfast so the amenities are BS. The decor is marketing as some hip, eclectic "vide" but its just and old building. The elevator smelled disgusting, and the carpet was so worn out I don't think they've ever changed it.

The room's AC was inconsistent, difficult to find the right temperature. The room we had was right behind the elevators so it was hard to sleep hearing them going nonstop til 3am. The bathroom was also extremely dark and hard to even see yourself in the mirror.

Everything is good except it doesn’t offer free water

This is my third stay at The Line Hotel. I has a very cool and urban vibe! The location, the pool and the service are all great! The bar, P6, and the restaurant, Veracruz, on site are awesome. Best breakfast (or any time of day) tacos and smoothies are the best!

For the cost I did not feel they lived up to the expectations and they need to take their beds off the floor way too low.

Very Messy rooms. Did not feel clean. Fire alarms went off plus flooding. The rooms are super dark with no light basically a fire hazard if you trip. Room looked very cheap considering this was not a cheap hotel.

The hotel smells like mold the staff responds like they are annoyed you to attend anyone. There is no coffee in the room the pillows are made from multiple pillows so there are hard pieces in them making it very uncomfortable to sleep. My bed had gum and hair attached to it makes me wonder if they even clean the sheets or just make the beds. It was pretty bad I’d say worse than a hostile

Lakeside room great for watching all the water activities. Could use a piece of furniture (ie: dresser with top surface under TV. A little cramped on storage space!

This hotel looked nothing like I expected from the photos. The hallways and rooms smell moldy and its dark and gloomy. Theh need a remodel asap. Those carpets need to go. The staff and the gym was good though