Guest Reviews of Holiday Inn Express & Suites Austin Downtown - University
8.4/10
Very Good
120 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.2
Service8.3
Cleanliness8.5
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All reviews(120)
Positive reviews(18)
Reviews with photos/video(1)
Great location(5)
Negative reviews(2)
Guest User
Standard Room
Stayed in Oct 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Nov 17, 2025
Hotel was clean and comfortable. Good location to 6th St, although one needs to travel to 6th Street East which is a bit of a walk.
Hotel is quiet at night.
One note about the AC condensation pumps - they go off with a good deal of frequency. They will provide earplugs and a white noise machine. Just an observation for those ahead of time. The hotel was quick to make sure the pump was clean.
Nanamo
Standard Room
Stayed in Oct 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 26, 2025
The hotel was cozy and really clean!
We also enjoyed the delicious breakfast.
Guest User
Standard King Room
Stayed in Jun 2025
Couple
6 review
8.0/10
Very Good
Posted on Aug 3, 2025
We got a big room with 2 double beds. Everthing is good. The hotel need to provide toothbrush etc. The rest, great.
Guest User
Standard King Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on May 5, 2025
Good location for 6th street and Capitol Building. Clean, good breakfast, nice pool. Could not fault.
Guest User
Standard King Room
Stayed in Dec 2023
Family
1 review
5.5/10
Posted on Jan 28, 2024
Rm 200- loud music from bar across the street.
Water in sink & shower took forever to get hot.
Soomni
Standard King Room
Stayed in Jul 2023
Couple
15 review
10/10
Outstanding
Posted on Sep 26, 2023
Excellent breakfast and a nice outdoor pool. We had a great stay.
Guest User
Standard Room
Stayed in Oct 2023
Solo traveler
3 review
9.5/10
Amazing
Posted on Nov 16, 2023
Nice area and staff
M224716****
Standard King Room
Stayed in Nov 2022
Solo traveler
7 review
10/10
Outstanding
Posted on Dec 30, 2022
very good
Jianglinglimi
Two Queen Room
Stayed in Dec 2024
Family
4 review
9.0/10
Great
Posted on Jan 3, 2025
You can park in the parking lot next door, which is much cheaper than buying the hotel parking lot for $35. The front desk deliberately said that you can't park next to it...
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M314447****
Standard King Room
Stayed in Nov 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Jan 26, 2025
The room is big and new, the front desk offers free coffee 24 hours a day, and the staff are very friendly
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cat77
Hearing Accessible Two Bed Room
Stayed in Nov 2024
Family
20 review
8.0/10
Very Good
Posted on Jan 4, 2025
Holiday Inn, owned by InterContinental, has always been the first choice for working families to go on vacation. The breakfast, bedding, hygiene and service are quite satisfactory. Fortunately, I was able to enjoy the bar concert in the ventilation duct for free for 2 consecutive nights, which was full of Mexican flavor! However, the deposit has not been returned after 2 weeks!
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Anonymous User
Two Queen Room
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Mar 18, 2025
The location was better than I thought. The breakfast was also good.
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270197****
Standard King Room
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 31, 2025
Very nice hotel, good location, there is a delicious BBQ behind