Ibis Avignon Centre Pont de l'Europe Reviews
Ibis Avignon Centre Pont de l'Europe
12 Bd Saint-Dominique, Avignon, 84000, FranceView hotel details
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Guest Reviews of Ibis Avignon Centre Pont de l'Europe
8.0/10
Very good
57 review
Verified reviewsLocation8.1
Amenities7.4
Service8.2
Cleanliness8.3
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All reviews(57)
Positive reviews(19)
Reviews with photos/video(4)
Great service(7)
Room was average(6)
Clean and tidy(5)
Negative reviews(1)
Guest User
Standard Double Room
Stayed in Aug 2023
Business traveler
10 review
Outstanding
Posted on Sep 12, 2023
Nice hotel with very nice people:)) could reserve breakfast by telling ibis people in advance if you need to check out before breakfast time starts!
Anonymous User
Standard Double Room
Stayed in Mar 2025
Solo traveler
2 review
Outstanding
Posted on May 4, 2025
The room is very clean and not too small.
The environment is very quiet.
The location is good, less than ten minutes walk from Avignon center train station, and there is a tram outside the hotel.
The staff is also very enthusiastic and introduced local attractions and restaurants.
You can see the ancient city wall outside the hotel.
Original textTranslated by Google
Response from Property: Thank you so much for your positive feedback! We are delighted that you enjoyed the cleanliness and comfort of the room, as well as the peaceful surroundings.The location close to the station and the tramway is a real asset, as is the view of the ramparts, which many of our guests appreciate.We will pass on your compliments to our team, who will be happy to have contributed to making your stay enjoyable by advising you on local sites and good addresses.
James
Standard Double Room
Stayed in Aug 2025
Traveling with friends
97 review
Posted on Sep 9, 2025
The hotel is next to the ancient city wall and has free parking. However, the room is small and there is no electric water heater or refrigerator, which is very inconvenient.
Original textTranslated by Google
Response from Property: Hello,Thank you for taking the time to share your feedback.We’re glad to hear that you appreciated the hotel’s location next to the historic city walls, as well as the convenience of the free parking — definitely a real asset for our guests.We also take note of your comments regarding the room amenities. It’s true that the rooms currently do not include a kettle or a refrigerator, and we understand that this may have caused some inconvenience. Your suggestions are valuable and will certainly be considered as we work to improve guest comfort.We hope to have the pleasure of welcoming you again on a future visit to Avignon.Best regards,
Anonymous User
Standard Twin Room
Stayed in May 2025
Family
2 review
Posted on Jun 27, 2025
1. The hotel security is poor. The hotel staff entered the room twice without permission and notification to rummage through the items even though the room had a Do Not Disturb sign.
2. The hotel facilities are poor. The air conditioner does not work well, but the staff said that they cannot change rooms because there are no vacancies. They cannot check out and can do maintenance (but the maintenance staff may take three to five days to come).
Original textTranslated by Google
Guest User
Standard Double Room
Stayed in Apr 2025
Family
3 review
Very good
Posted on Aug 13, 2025
The service is good, but the room is really small. The bathroom was even clogged, which is quite annoying... Because of this, the room even had a bad smell, but after all, you get what you pay for.
Original textTranslated by Google
Response from Property: Dear,Thank you for taking the time to share your experience. We’re glad to hear you appreciated the quality of our service. However, we sincerely apologize for the inconveniences you encountered in your room, especially the plumbing issues and the resulting unpleasant odor. This is not the level of comfort we aim to provide our guests. Please rest assured that we have passed your feedback to our maintenance team to address these problems promptly.We hope to have the opportunity to welcome you again and provide you with a stay that better meets your expectations.
Guest User
Standard Double Room
Stayed in May 2025
Family
61 review
Great
Posted on Jun 30, 2025
Very clean and tidy, recommended!
Original textTranslated by Google
Response from Property: Many thanks for your feedback! We are delighted that you liked the cleanliness and organisation of the premises. Your recommendation means a lot to us.
Guest User
Standard Twin Room
Stayed in Nov 2024
Business traveler
7 review
Very good
Posted on Jan 7, 2025
The location is really convenient. You can walk to the old town.
Original textTranslated by Google
Response from Property: Hello, Thank you for taking the time to leave us a great review following your stay. We look forward to welcoming you back soon. Kind regards.
Guest User
Standard Twin Room
Stayed in Jun 2024
Family
13 review
Outstanding
Posted on Oct 3, 2024
Toothpaste and toothbrush cost 8 euros each. Hotel Albion is too expensive in high season. The room is also very small, but it is within walking distance of the old town and the train station.
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Katdian
Standard Twin Room
Stayed in May 2024
Solo traveler
33 review
Amazing
Posted on Jun 26, 2024
It is very close to the train station and the old town, which is very convenient. The front desk is also very friendly.
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Fantexinannan
Standard Twin Room
Stayed in Sep 2023
Traveling with friends
20 review
Outstanding
Posted on Nov 3, 2023
This ibis is on the edge of the city, and you can see the ancient city wall from the window, so it is very convenient to go in and out of the city, without having to shuttle through the crowded city. There is a parking space next to the hotel, free from 19:00 to 9:00. There is a very large supermarket nearby, the price is very cheap, and you can also refuel, the price of oil is also very cheap. You can also park your car there, but remember not to leave anything in the car. The clerk is very enthusiastic, very friendly, and explained very clearly. The hotel has Chinese brochures, and following Guide Yang to play around the surrounding towns is very efficient.
Original textTranslated by Google
Guest User
Standard Double Room
Stayed in Sep 2024
Couple
16 review
Outstanding
Posted on Jan 1, 2025
Perfect hotel for a short stay.
I recommend it.
Original textTranslated by Google
Response from Property: Hello,
Thank you for taking the time to leave us such a wonderful review following your stay.
We look forward to welcoming you back soon.
Sincerely,
可可coco可可
Standard Twin Room
Stayed in Jun 2023
Traveling with friends
6 review
Very good
Posted on Jul 17, 2023
The air conditioner will turn off automatically in the morning, so you won't be woken up by the heat. Check-in late at night, the front desk service attitude was good. The hotel's water dispenser provides ice water, and the lobby is air-conditioned. The hotel is next to the police station. It is recommended that after leaving the hotel during the day, you first walk along the left side, take pictures of the ancient city on the other side of the river, and then enter the city to visit the Papal Palace.
Original textTranslated by Google
Guest User
Standard Double Room
Stayed in Apr 2024
Business traveler
1 review
Very good
Posted on Jul 14, 2024
Clean, tidy and comfortable
Original textTranslated by Google
Guest User
Standard Double Room
Stayed in Nov 2025
Couple
20 review
Great
Posted on Dec 31, 2025
駅から歩いて10分ほどのところにあります。壁は少し薄いですが、清潔なホテルでした。チェックアウトの後も無料で荷物を預かっていただき、助かりました。シャワーの水が部屋に漏れてしまったり、暖房が少し効きづらかったように感じます。
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Response from Property: Bonjour, Merci d’avoir pris le temps de partager votre expérience. Nous sommes ravis que la propreté de l’établissement, notre emplacement proche de la gare et le service de consigne à bagages aient contribué positivement à votre séjour.Nous sommes toutefois désolés pour les désagréments rencontrés concernant l’insonorisation, la fuite dans la douche et le chauffage insuffisant. Vos remarques ont été transmises à notre équipe technique afin que ces points soient vérifiés et corrigés au plus vite.Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir une expérience pleinement satisfaisante.
Anonymous User
Standard Twin Room
Stayed in May 2025
Family
46 review
Posted on Jun 17, 2025
這個酒店，不太建議哈！
第一，雖然位置靠近老城區，但是是在老城區外圍，要走進老城區，需要十幾分鍾…
第二，房間比較簡陋，也很小…中國人需要的熱水壺沒有，漱口杯就兩個紙杯…冰箱也沒有…
第三，要想租車，租車公司都在TGV火車站…相隔3公里…這邊出租車比巴黎貴…
第四，優點是，乾淨！附近有個大超市…
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Response from Property: Thank you for taking the time to share your impressions, although we regret that your stay did not fully meet your expectations.Our hotel is indeed located on the outskirts of the old town, in a quiet and popular area, about 10 minutes' walk from the historic centre - a compromise that many travellers find pleasant for combining tranquillity with easy access to the sights.As far as in-room facilities are concerned, we offer simple, functional comfort, with a balanced approach to value for money. However, we have taken good note of your comments about the kettle and fridge - features that we will consider adding to better meet the needs of our international clientele.As for car hire, it's true that most agencies are located around the TGV station, a few kilometres away, which is common in the region. Prices vary according to periods and availability, independently of our establishment.We are pleased that you appreciated the cleanliness of the premises, as well as the proximity of the supermarket, which is indeed very convenient for our visitors.Thank you again for your comments, which help us to improve.Yours sincerely