I've stayed in Premiers Inns before and, as usual, this time was no different in that the hotel was tidy, the room was clean with all amenities in place. What was different this time was the fact that I requested to check in early into a specific room. Freida, the manager, made this happen and with a smile on her face. Thank you Freida, you made my stay just a bit more special. Premier Inn - Freida is a credit to you.