Guest User
February 15, 2025
I recently stayed at The Grand Hotel during a vacation in Paris, and I cannot thank the staff enough for making our trip so memorable. The front desk team, especially Jane, was welcoming from the moment we arrived. She provided us with a detailed map of the city and gave us excellent restaurant recommendations that we loved. We also had a minor issue with our room’s heating system, but Noor fixed it within 15 minutes, and he was so friendly and professional. It's rare to see such excellent customer service, and it made our stay extra special. I highly recommend The Grand Hotel, not only for its prime location but also for its outstanding staff. We’ll be back next year!"