Everyone was so friendly. I loved the resort and the feel of the resort. It was clean. It is a little tired looking, especially in the bathrooms, and we did have a problem with brown water for a few hours one day, but overall, a decent place. If I could suggest one thing that was an inconvenience, the location. Mostly because UBER will not come pick you up because it is too far away. You had to rely on Taxis which were 50 dollars each way if you wanted to go to Puerto Vallarta. I wish the resort had better transportation to and from the airport and to and from Puerto Vallarta. Maybe an hourly shuttle service?