Verified traveler
January 1, 2024
Overall we enjoyed our stay here. The staff are very friendly, nice and helpful - honestly the best part about staying here. The food was average, we had great food outside of the hotel. The location was great as well, beautiful clean beach. They also conveniently had an enterprise office on site so we were easily able to rent a car one day. We went to the spa and had great massages but the facilities were pretty basic and the hot tub was not hot. They cleaned our room twice a day leaving fresh towels, water and coffee as well as a small trinket each night which was cute. A couple things that could be improved - they wouldn’t call a local taxi and only offered their car service which was about x4 the cost of a taxi, spa amenities, and the pool seating. We were here over Christmas and new years and as the hotel neared capacity it became very difficult to find a chair near the pool. People would wake up early to stake their claim on chairs and then leave them empty with just their hat or bag all day. The pool staffed warned if you didn’t return within an hour they would remove your things but they didn’t actually enforce this. We saw several verbal altercations between guests fighting about seats. The bed was also terribly uncomfortable and I ended up with back pain most of our trip which obviously really affected my enjoyment of our vacation.