BNS Hotel Francisco

Staying in the structure for a school trip in the Naples area, we were frightened by negative reviews of the last months and by opinions of other school mates. On the contrary we spent 6 pleasant days, with perfectly edible food, clean and changed towels every day, with the staff almost always available and friendly. Furthermore, unlike some reviews, no one opened our suitcases or asked for money to repair non-existent damage. We also enjoyed the space dedicated to the swimming pool, the bar, the sitting room with sofas and TV. Based on our experience I would highly recommend staying at this property if you are in the area, 4 stars you deserve. From VA Gymnasium

Hello BNS Hotel Francisco, We would like to thank everyone for the courtesy and welcome we received for our short break, in particular we thank the reception staff, the night porter, the restaurant staff and especially the Director of the hotel that made us feel at ease. Thank you. Gennaro Caparco

I have read many negative reviews about this hotel, and I whole heartedly deny them all. I went on a school trip with my class for six days and we all had a wonderful time. The rooms are spotless and equipped with everything, the lift is convenient and the food at dinner and at breakfast is very good, not at all meager. Above all, however, I feel like talking about the kindness of the staff. The coach Marco was always very kind and helpful with us students for any problem, we even became friends! We shared beautiful moments with the owner Adam and the manageress, who talked to us like friends at the pool and told us a little about the facility. In short, not only did we have a great time, but this place and the people who run it have remained in our hearts. Thank you Marco, thank you director, thank you Adam, thank you Giuseppe, we'll be back soon ❤️

We ended up in this hotel out of desperation, "thanks" to the Interlux company. Only the day before the plane's departure we were told in which hotel we would live (fortune))), although now it is clear that they did not want to scare tourists with upcoming difficulties ... So, more about the rooms in the hotel claiming to be 4 stars: the room is dirty (a chair (he is the only one in the room for THREE people) all in dirty spots, the bathroom is combined, with a tiny shower, there are no shelves for storage, no dryer, not even hooks to hang a towel normally.In the room there is a chair, a table, an open closet with hangers and four shelves and two shelves near the bed... WHERE, HOW TO DRY wet things after the beach?!?? , cereals with milk, jam, butter, ham, cheese, instant coffee, tea... there are no vegetables and fruits (this is in high season). Separately, it is necessary to note the representative of the company "Interlux" here - Ilya! An absolute NON-professional! (((A person who is only able to collect money, who does not want to solve any emerging difficulties. And this seems to be the specificity of the Interlux company. Why do you introduce tourists to the hotel only a day before departure? What "fortune" if Ilya said that you have been working with this hotel for many years!Persistently selling dinners for $ 10, Ilya will even say on the bus that after 20:00 everything is closed in the village - and after all, shops until 21:00 and some later, cafes almost until the morning And in general, Italians (and many visitors) are very nice sociable people!!!, although Ilya directly openly sets tourists against the locals, and it seems that the hotel workers are against the Russians ... If you have any questions, no one will not solve them - the answer of "Interlux" is the same - everyone always liked it, and you should be fine, there is nothing to disturb the authorities! Dirt is normal, there is nowhere to dry things - no one complained before, and you will manage somehow, eviction from the room at 10 :30 , and departure at 16:00 - pack your things and leave at the reception (no one is responsible for them), go to the sea, then wash yourself in the shower near the pool (1 slightly alive shower for 50 people on the bus) how ??? Where to change clothes??? Why do we, vacationers, have to solve these jambs ourselves ??? Hey, if you were at least a little more honest with clients, and having at least a drop of desire to work with the organization of the tour, everything could be super! And so - a hotel for a C grade (never four stars) Organization of a tour for a weak deuce! It is possible to visit the Neapolitan Riviera again! Places, the sea - beautiful!!! To be a client of "Interlux" - never!!!

Of the minuses: 1) very dirty rooms 2) breakfast is just about nothing 3) the food in the restaurant is simply disgusting 4) the air conditioner does not work well 5) the shower room is small From the pros: There are none If you want to have a good rest, then you are definitely not here. There are no good restaurants or shops nearby.

Practically 20 meters from the sea, excellent location in a quiet and private area. , the beautiful swimming pool and the restaurant as well as being on the sea the phenomenal cook with his delicious dishes that are the envy of starred chefs. All the staff very kind and helpful. we will definitely be back

We were guests of this structure with a group 3 nights half board, I can confirm that despite the reviews I was perplexed, staying and using the related services of the structure, I confirm that it is quite another thing. Kind staff, excellent cuisine always available, manager always friendly and meticulous attentive to everything. Surely if we have the opportunity we will return. I highly recommend

Easy to reach and very quiet location, comfortable rooms equipped with everything you need. Abundant and varied breakfast. We had dinner in the restaurant one evening and the dishes were excellent.