Nasimi District, 3 Babek Ave, Baku, AZ1025, AzerbaijanView hotel details
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Guest Reviews of The Ritz-Carlton, Baku
9.2/10
Great
64 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities9.6
Service9.4
Cleanliness9.6
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All reviews(64)
Positive reviews(61)
Reviews with photos/video(12)
Great service(20)
Awesome rooms(13)
Awesome stay(11)
Clean and tidy(6)
Large rooms(5)
Delicious breakfast(5)
Clean pool(3)
Great swimming pool(3)
Negative reviews(3)
Anonymous User
Deluxe Room With Two Double Beds
Stayed in Mar 2026
Traveling with friends
12 reviews
9.5/10
Amazing
Posted on May 1, 2026
This was my first stay at The Ritz-Carlton and it was simply wonderful. The room was spacious and comfortable, and the breakfast was delicious.
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Анита Элегант
Deluxe King Room
Stayed in Feb 2026
Couple
5 reviews
10/10
Outstanding
Posted on May 6, 2026
The best hotel in Baku, with amazing service and incredible generosity from every staff member. Thank you for your hospitality!
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6/7
Guest User
Deluxe King Room
Stayed in Aug 2025
Business traveler
30 reviews
8.0/10
Very good
Posted on Sep 18, 2025
I had a great stay at The Ritz-Carlton Baku. The service was outstanding, with staff who were attentive, professional, and always ready to help. The rooms were spacious, beautifully designed, and very comfortable, making it easy to relax after a busy day. The hotel facilities are top-notch and really live up to the Ritz-Carlton standard. The only downside is the location, which feels a bit off compared to other central options in Baku. That said, if you don’t mind being slightly away from the heart of the city, the overall quality and experience more than make up for it.
6/8
JohnStone
Grand Deluxe King Room
Stayed in Jul 2025
Traveling with friends
25 reviews
10/10
Outstanding
Posted on Aug 27, 2025
very good hotel , best services
Guest User
Grand Deluxe King Room
Stayed in Mar 2026
Solo traveler
70 reviews
7.7/10
Good
Posted on Apr 30, 2026
Fake Ritz. Not recommended, and the location is poor.
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Alanood Almenhali
Deluxe King Room
Stayed in Jul 2025
Couple
7 reviews
8.0/10
Very good
Posted on Nov 3, 2025
It was a good experience
Gauravtmr
Deluxe Room With Two Double Beds
Stayed in Jun 2025
Family
2 reviews
9.5/10
Amazing
Posted on Jul 26, 2025
Hotel is well placed and we were very impressed. All the staff were supportive except a couple of them. Everything else was great
Guest User
Deluxe Room With Two Double Beds
Stayed in Jun 2025
Family
26 reviews
10/10
Outstanding
Posted on Sep 2, 2025
hotel was in a wonderful location. highly recommended. staff were great
Chen.s
Deluxe King Room
Stayed in Jan 2025
Couple
20 reviews
10/10
Outstanding
Posted on Feb 22, 2025
A luxurious 5-star hotel, with the highest standard of hospitality. A great team of waiters, reception, chefs, housekeeping.
denisZ
Junior King Suite
Stayed in Oct 2025
Business traveler
3 reviews
9.0/10
Great
Posted on Dec 14, 2025
Service needs improvement.
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Ahmed Latheef
Deluxe Room With Two Double Beds
Stayed in Mar 2025
Family
7 reviews
9.0/10
Great
Posted on Apr 7, 2025
Rooms are clean and comfortable. We loved it here.
ali moosavii
Deluxe King Room
Stayed in Jan 2025
Solo traveler
62 reviews
10/10
Outstanding
Posted on Feb 9, 2025
Perfect hotel
Luxury and clean
Best location in Baku
DenisSh
Deluxe King Room
Stayed in Jun 2024
Solo traveler
69 reviews
9.5/10
Amazing
Posted on Jul 25, 2024
Stayed only one night. Very clean and good serviced hotel. Will stay again next time.
ALBLUWI
Deluxe Room With Two Double Beds
Stayed in Mar 2024
Business traveler
40 reviews
7.0/10
Posted on May 11, 2024
When registering, the reception asked me to book 700 manat from my card and actually booked it and I left on 2/5, during which I spent 300 manat, and I had 400 blocks left, and the amount was not returned to my card so far. I sent an email to the hotel to no answer no attention