InterContinental Hotels BAKU by IHG

The InterContinental was very well located for us, close to both the promenade and the city center. We did not need to use public transport at all, as we were able to walk everywhere easily. The rooms were pleasantly dark and had blackout curtains, which was great for sleeping. Unfortunately, the curtain came down several times during our stay. The washcloth was also not replaced, and the air conditioning could not be adjusted by guests, which made the control panel feel a bit unnecessary. The towels felt somewhat worn and were not as soft or fluffy as expected. The coffee machine was also quite disappointing; a simple Nespresso machine would have worked much better. On the positive side, it was nice that water and coffee were replenished every day, and the massage was very good. Unfortunately, some of the staff did not speak enough English to understand requests properly, and we had to wait around 50 minutes for a requested bathrobe. Overall, it was a good experience, but there were too many small issues for us to rate it as excellent

Excellent choice in Baku. Very nice location, nice modern rooms, good service, wifi quite quick

The staff were friendly and helpful, the hotel is clean. The hotel is in an ideal location especially to access the old town.

I would like to thank the InterContinental Baku for the warm welcome. It’s a beautiful hotel in an excellent and quiet location. I especially want to thank the reception team, and in particular Mr. Samir, for his outstanding hospitality and professionalism. I also appreciate the hotel for allowing a late checkout. I will definitely be coming back to this wonderful place. Thank you!

Amazing stay , excellent service from the reception above above excellence ! ,The location is perfect everything is a walk a way ! Perfect hotel .. the only issue is the housekeeping they dont clean they only arrange .. I faced issue with the toilet and noticed that its wasnt cleaned at all! Even the room tissue box was empty they didnt fill it they didnt notice because they dont clean even when I requested tissue box it was kept a side not in the tissue box container .. However, receptionist are always eager to help and assist they even offer the cleaning service mid night just to help ! A perfect hotel they only need to work on elevating the housekeepers Note: rooms at a lower level and on a particular road are very noisy because of the cars you cant sleep , so request moving to a higher floor or another side of the hotel

location and hotel nice but service was slow

The location is good

Wonderful.

😊 good