Lapu-Lapu City Hotels with balcony

Reception was a bit cold. Emailed them we’re celebrating our wedding anniversary and requested a surprise room set up for my husband yet the manager does not read email on time as they knocked on the door at 6pm to offer the “surprise”. Bathroom toiletries are ill equipped— for the price of the room I don’t want to be asking room services for lotion or earbuds! Booked a celebratory dinner at Dip, their open wines are past their acceptable rate, we requested to open a fresh bottle. Surprised to see them return the “expired ones” back on shelf after using an “oxy vacuum machine”. Sad. Our server is very good and polite, a snappy young man (sorry forgot his name). Thank you dong, you’re really attentive. Food: Beef cheek was good, but not the Wagyu beef, it has a lot of inedible parts— disappointing for the price. The side dishes were good. Breakfast is an okay spread.

I stayed a week and a half with my friend in Costabella. The staff was very friendly and helpful which made our stay excellent from the second we arrived at the hotel. Rooms were cleaned daily and water got refilled. The hotel has its own beach and swimming pools, an excellent dining hall and a restaurant with various delicious meals and drinks. Also there are water activities at the facility which requier extra payment which is also accessible, the kayak is free for use for 30min which is nice. This was our first visit to the Philippines and the hotel choice didn't disappoint. It felt like a paradise. I'm very thankful to the staff and the hard work they do, will miss our time in Lapu Lapu 🌸

Location wise, this is pefect. You can just take any public transport and you are there when you get off. The staff are very well trained, very nice and very polite. Everything looked very clean and even if the hotel is not that big, they had a badminton/volleball courts. There is enough beach front to walk around. For a Lapu-lapu beach, their beach is clean enough as well. They had plenty of covered lounge couches to enjoy beach front even under the sun. The pool is small but it feels clean. We paid an extra ₱ 500 to get the ”upgrade” for the ocean view and it was our biggest mistake causing us to lose sleep. Apparently, the room assigned to us was part of an adjoining room and the sound insulation was terrible. We can hear everything happening in the other room and unfortunately the couple in the other room were going at it very loudly (the girl was shouting) until around 5 in the morning. We don't recommend the breakfast buffet as well especially if you are paying the extra ₱1,100 for another person. Very few choices, very salty meat dishes and we don't know exactly what caused it but we had a stomachache after breakfast.

I've stayed here before and it became my favorite hotel, so I booked it again. The biggest draw of this hotel is undoubtedly the high-value resort experience it offers. This time, we booked the top-tier suite (triple room) for three people, and it was incredibly affordable at around 10,000 yen per person. The room was well-equipped, even having two toilets. Waking up in the morning and opening the window revealed a stunning view of the pool and blue sky, and breakfast allowed us to enjoy a resort-like meal while gazing at the beach and pool. If I had to pick a point for improvement, the slippers were reusable instead of disposable. It would be even better if disposable ones were provided. Other than that, it's a five-star hotel with absolutely no complaints.

👍 What works well •Location: It’s very conveniently located near Mactan‑Cebu International Airport (just a 5-10 minute drive) which makes it a good choice especially if you have a flight early or late. Staff & service: Many guests report friendly, helpful staff and good service. For example: “Staff was friendly, accommodations were clean and secure.”  👎 What could be better •Noise: A recurring complaint is that rooms facing the busy road are noisy, and the windows don’t always block out the sound sufficiently. •Room size & condition: Some rooms are small (especially the “studio” type) and furniture or fixtures are described as dated. Example: “rooms and bathrooms are tiny.” •Breakfast & food quality: While breakfast is included in many stays, some guests mention that the food quality is mediocre or basic.

Great location! It's clean, has hot water, and air conditioning. There's a cafe and a spa downstairs, which is really convenient. A 7/11 and currency exchange are just 10 minutes away! The only downside is the AC is quite noisy.

We truly wanted to love this accommodation! There are definitely some fantastic elements here, and I want to highlight the positives first. The customer service team was wonderful—friendly and genuinely committed to fixing our concerns, which we really appreciated. The room itself, once we finally settled in, was quite comfortable! We enjoyed the nice view, and the bed and linens were absolutely great, leading to a good night's sleep. These factors were ultimately why we were able to comfortably complete our 3-day booking. However, I have to be completely frank about the initial experience. It was quite unacceptable and disappointing that the room assigned upon check-in felt totally unprepared for our arrival. ⚠️ The journey to the room, while clearly marked, was still a lengthy challenge, requiring us to navigate ”corridors, two elevators, and a strong chemical smell,” only to arrive at a room that, unfortunately, smelled distinctly of sewage. This initial discovery, after that long route, was genuinely distressing, and I sincerely hope the team ensures this doesn't happen to future guests. We gave them a chance to fix it, and they graciously found us a new room on a higher floor. While the new room was lovely, the trek to it was just as long, if not longer, and still involved a complex route of corridors and elevators. My hope is that the management will take this feedback to heart and ensure the initial room preparation is flawless for all future guests. In summary: Fantastic, helpful staff and a great, comfortable room (once settled), but the journey to the room and the initial room preparation needs serious, immediate attention.

I always use this place when I'm in Mactan Newtown. Overall, I'm very satisfied, but this time, I couldn't get through to the front desk, there was a power outage, towels weren't left after room cleaning, the air conditioning was acting up, and one of the elevators was out for repair, causing huge crowds. Despite all this, the service is great, and I absolutely love it overall. Even with the chaos, the staff are always kind, and I'll definitely keep coming back. It's just a shame that the facilities are showing their age; that's the only downside.

Aomsec Hotel is a great place to stay—clean, comfortable, and perfect for both long stays and quick trips. The rooms are cozy and well-maintained, and the staff are friendly, approachable, and accommodating. Highly recommended for a pleasant and hassle-free stay! ⭐️⭐️⭐️⭐️⭐️

Honest review2 for our 2 night stay: *unlike other airbnb, They don't provide basic shower needs. No free bottled water as well upon arrival. *fridge are not clean before our stay. *sink and stove are not cleaned as well. * not exactly same as posted. The place is still good if you're not that sensitive with all the things mentioned above. We still managad to enjoy our stay. 😊