Ramaya Ubud View by Eps Reviews

The hotel it was quite good and staff are really friendly i recommend if you are looking for quiet place

Stunning place and service

Over all good experience , I like the greenery around the hotel and it also near attractive places

There were bugs and ants on the bed that had climbed up from the floor. The toilets were poor standard. The toilet in one of the rooms wasn’t even cleaned properly from previous guest. It still had a strong pee smell all over the toilet. We had to run the water for 30 mins to wash it out. The air conditioning in one room wasn’t cold whilst the air con remote control in the other room didn’t even work. Had to climb up to the very old stained aircon unit to turn it on manually. Unfortunately we didn’t take any photos before we left. We only stayed for an hour before deciding to leave the place. Owner disagree with everything and did not provide us with any kind of refund despite letting us know before we left that we can request for cancellation and refund with trip.com as they haven’t received the money yet. The photos are very misleading. The pictures of the toilet only showed the top shower unit and not the old disgusting toilet bowl and bath tub at the bottom. No way this is 3 star standard accommodation. Please save yourself the hassle and do not book this place. Please note that you also had to climb up a very dangerous steep set of stairs to get to the property (hard to do with big luggages and not safe).

I navigated to the hotel entrance, but the hotel did not exist. I asked the locals, who also said they didn’t know about this hotel. They were speechless. They applied for a refund, but the store actually didn’t agree! Speechless in capital letters, everyone must avoid this trap!

The hotel is on the way to Ubud. I live alone, which is quite convenient.