Tonys Villas & Resort, Seminyak - Bali Reviews

I have stayed at Tony’s Villas many times over the years and have always been a loyal customer. After a four-year gap since my last visit, I was looking forward to returning, but unfortunately, this stay was disappointing compared to past experiences. The property feels somewhat run down and no longer has the same charm or well-kept appearance it once did. The quality of the morning breakfast has also declined, with noticeably smaller portions and lower quality compared to what was once offered. Service began on a positive note, thanks to the familiar and friendly lady who has been with the property for years. However, after realizing that the room I was allocated was not the one I had requested, I called the front desk. The young man who answered was rude and argumentative, choosing to push back rather than truly listen to my concerns and work toward a solution. While a resolution was eventually found and I appreciated that, the experience was far from the warm, attentive service I had previously enjoyed here. Sadly, the overall quality has declined, and at this price range, there are now many better options in the area.