Maya Sanur Resort & Spa Reviews

Response from Property: Dear guest,Wow – thank you so much for your incredible review and the perfect 10/10!I am absolutely delighted to hear that you found our hotel simply incredible and our service unparalleled. A special thank you for recognizing Leli for her professional and warm welcome, and Yuli for her kindness in finding your sunglasses – they will both be so happy to know that they made your stay even more special.Your high recommendation means the world to us. We look forward to welcoming you back for another wonderful time.Warm regards,I Putu Eddo ArthawanResort Manager

Response from Property: Dear Yu Ting Wan,Thank you so much for your wonderful and detailed review – and for your 10/10 recommendation!I am absolutely delighted to hear that you enjoyed the perfect beach vibe at our bar, watching the sea all day and soaking in the relaxing atmosphere. It is also fantastic that you loved the Italian restaurant – "chef's kiss" is exactly what we aim for!I am thrilled that you found your room extremely comfortable, our location great, and the surrounding amenities convenient. But what truly made me smile was your recommendation of the rooftop yoga – watching the sunset while feeling serene and connected to yourself is indeed a magical experience.Thank you again for your kind words. We look forward to welcoming you back for another truly relaxing and memorable stay.Warm regards,I Putu Eddo ArthawanResort Manager

Response from Property: Dear Guest,Thank you very much for your lovely review. We are delighted to hear that you enjoyed the upgrade to our Impressive Lagoon Pool Suite and found the room spacious and cozy.It is also wonderful to know that our friendly team contributed positively to your stay. Your kind words truly mean a lot to all of us.We sincerely look forward to welcoming you back to Maya Sanur Resort & Spa for another memorable experience.Warm regards,I Putu Eddo Arthawan, Resort Manager

Response from Property: Dear Guest,Thank you very much for sharing your detailed feedback.We are delighted to know that you enjoyed the tranquil atmosphere of the hotel, our beachfront location, and the convenience of having many restaurants and massage parlors nearby. It’s wonderful to hear that you were able to enjoy simple snorkeling right in front of the hotel as well.At the same time, please accept our sincere apologies for the inconvenience with the bathtub drainage and the remote control battery. While we are glad these matters were resolved quickly, we understand that such issues can affect your comfort. Thank you for your patience and understanding.We are pleased that you appreciated the suite upgrade and the twice-daily room cleaning service. It is always our goal to ensure our guests feel well taken care of throughout their stay.We truly value your feedback and hope to welcome you back to Maya Sanur Resort & Spa for an even more seamless and relaxing experience in the future.Warm regards,I Putu Eddo Arthawan, Resort Manager

Response from Property: Dear Filiz518,Thank you so much for sharing such a beautiful and detailed review.We’re truly delighted to hear that you found your stay at Maya Sanur perfect and comfortable in every way—from the clean, spacious rooms and refreshing pool to the varied breakfast and attentive yet sincere service. Your words about our team’s warm care without being overbearing mean a great deal to us, as this is exactly the balance we strive to achieve.A heartfelt thank you for recognizing Mr. Angga at check-in, Ms. Sunsak at the restaurant, and Hendra for the evening housekeeping. Your appreciation will certainly be shared with them and the wider team. We’re also glad you enjoyed the beach bar, the fire dance dinner, and the convenience of our location near ICON Bali, local warungs, and shops.Most especially, we’re honored to know that your 80-year-old mother had a very comfortable holiday with us—this truly warms our hearts. Thank you for your strong recommendation, and we sincerely hope to welcome you and your family back again for another memorable stay.Warm regards,I Putu Eddo Arthawan,Resort Manager

Response from Property: Dear Guest,Thank you very much for taking the time to share such a detailed review of your stay. We’re delighted to hear that you enjoyed the spacious and comfortable room, our convenient location next to the coastal bike path, the breakfast selection, and the warm friendliness of our team. It’s truly rewarding to know you had a very good overall experience with us.We also sincerely appreciate your feedback regarding the limited availability of bicycles and the hairdryer in your room. Please accept our apologies for the inconvenience caused. Your comments have been shared with our team as they help us identify areas for improvement and enhance our guest experience.We hope to have the opportunity to welcome you back and provide you with an even better stay in the future.Warm regards,I Putu Eddo Arthawan, Resort Manager

Response from Property: Dear Guest,Thank you very much for sharing your review with us.We are pleased to hear that you enjoyed our beachfront location and the convenience of being close to the beach walk, ICON Bali, and the many food stalls and restaurants in Sanur. It is wonderful to know that you appreciated the relaxed atmosphere of the area, along with the variety of dining options and live music performances nearby.We also understand your comment regarding the distance to some of Bali’s main attractions. Sanur does offer a more tranquil setting, and we truly appreciate your balanced feedback.Thank you for choosing Maya Sanur Resort & Spa. We hope to have the pleasure of welcoming you back again in the future.Warm regards,I Putu Eddo ArthawanResort Manager

Response from Property: Dear guest,Thank you so much for your kind review.I am truly delighted to hear that you enjoyed your stay with us – from our excellent service and delicious breakfast to the beautiful ocean view from our green rooftop. It is also wonderful that you found our location convenient for exploring Icon Bali.We look forward to welcoming you back for another memorable stay.Warm regards,I Putu Eddo ArthawanResort Manager

Response from Property: Dear guest,Thank you so much for your wonderful review.I am absolutely delighted to hear that you enjoyed so many aspects of your stay – from our clean and spacious rooms, fantastic pools and gym, to our sensational customer service. What truly makes me proud, however, is your special mention of our breakfast. Knowing that the quality and variety left such a strong impression is a great compliment to our culinary team.We look forward to welcoming you back for another memorable stay.Warm regards,I Putu Eddo ArthawanResort Manager

Response from Property: Dear Beau2026,Thank you so much for your wonderful review.I am absolutely delighted to hear that you found our place the best and so clean. Knowing that our breakfast was the best you have ever had is the highest compliment for our culinary team. I am also thrilled that you found your room clean and well maintained.We look forward to welcoming you back for another amazing stay.Warm regards,I Putu Eddo ArthawanResort Manager

Response from Property: Dear Guest,Thank you very much for sharing your wonderful review 🌿We’re delighted to hear that you had an enjoyable stay and that you found the room clean, spacious, and luxurious. It’s also great to know you appreciated our location, with easy access to both the beach and the nearby shops and dining options.We truly look forward to welcoming you back for another relaxing and memorable stay in the near future.Warm regards,I Putu Eddo Arthawan, Resort Manager

Response from Property: Dear Guest,Thank you so much for your wonderful review.I am absolutely delighted to hear that you had an excellent stay, enjoying your large, lovely, and clean room, the comfortable bed, and well‑equipped bathroom. It is also fantastic that you loved the great happy hour at Tree Bar with its beautiful ocean view, and that our attentive staff made your experience even more special.Knowing that you loved your stay at Maya Sanur means the world to us. We look forward to welcoming you back again soon.Warm regards,I Putu Eddo ArthawanResort Manager

Response from Property: Dear Minipixiu,Thank you very much for sharing your feedback with us. We are pleased to know that you enjoyed the spacious and comfortable room, the greenery views, and the convenience of having both the pool and the beach just steps away. It is wonderful to hear that our team’s service also contributed positively to your stay.At the same time, we appreciate your comments regarding the value for money. Your insights are important and will help us continue improving the guest experience.We hope to have the pleasure of welcoming you back for an even more memorable stay in the future.Warm regards,I Putu Eddo Arthawan, Resort Manager