FuramaXclusive Ocean Beach Seminyak Bali Reviews

Response from Property: Hi There, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for your continued support and for staying with us again over the years.We are delighted to hear that you love our location and enjoy the spacious, bright apartment-style rooms. It’s also wonderful to know that our friendly staff helped make your stay enjoyable, and that you appreciated being just steps away from the beach.At the same time, we truly appreciate your constructive feedback regarding room updates and the breakfast experience. Your comments are valuable to us and will certainly be shared with our management team for future improvements.Thank you once again for sharing your experience with us. We look forward to welcoming you back again for another relaxing stay in Bali.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi There, Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for sharing your feedback with us. We are delighted to know that you had a good stay and enjoyed the atmosphere of our hotel.We are especially pleased to hear your kind words about the hospitality of our staff. Providing friendly and attentive service is our priority, and it is rewarding to know that our team contributed positively to your experience.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi Eryumei, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for taking the time to share your feedback with us.We sincerely apologize for the inconvenience you experienced with the hot water and hairdryer. This is certainly not the standard we aim to provide, and your comments have been shared with our engineering team for immediate attention.We also appreciate your feedback regarding the kids slide, as guest safety and comfort are very important to us.Thank you once again for your valuable input.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi Cheryl, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for sharing your wonderful feedback with us.We are truly delighted to hear that you had a relaxing and enjoyable stay, especially with the spacious room and stunning ocean views. It’s also great to know that our service, cleanliness, and friendly team made a positive impression.Your kind words mean a lot to us, and we are very happy to know that you will return.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi Martijnk, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for taking the time to share your experience with us.We sincerely apologize for the inconvenience and concern you experienced regarding the door issue during your stay. We truly understand how important safety and security are, and we deeply regret that this situation was not handled promptly, especially after it was reported. This is certainly not the standard of service we aim to provide.Please accept our sincere apologies for the lack of timely follow-up and for not providing proper communication during the process. Your feedback has been shared with our engineering and front office team to ensure better coordination and quicker response moving forward.We are glad to hear that you found our location convenient, however we truly regret that your overall experience did not meet your expectations due to this matter.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for a much better and seamless stay in the future.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi There, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for taking the time to share your detailed feedback with us.We appreciate your honest comments regarding the overall condition and ambiance of the hotel. Your feedback about refreshing certain areas has been noted and will be considered as part of our ongoing improvement plans.We are delighted to hear that you enjoyed our attentive staff, spacious rooms for families, and convenient location. It’s also great to know that the nearby facilities added to your overall experience.Thank you once again for your valuable input.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi There,Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for sharing your wonderful feedback with us.We are delighted to hear that you enjoyed our great location near the beach, as well as the friendliness of our team and the cleanliness of the pool. Your kind words truly mean a lot to us.We look forward to welcoming you back again on your next visit.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi There, Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you very much for sharing your feedback. We are delighted to know that you enjoyed our great location, spacious and clean rooms, and the friendly hospitality of our team.At the same time, we sincerely apologize that the condition of the pool did not fully meet your expectations. We truly appreciate your valuable feedback and we have shared your comments with our team for review and maintenance improvements.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi There, Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback with us.We are pleased to know that you enjoyed our convenient location directly across from Double Six Beach, as well as the variety of nearby restaurants and our children's water play.At the same time, we sincerely apologize that some aspects of your stay did not fully meet your expectations. We appreciate your comments regarding the breakfast selection, the accessibility to the room with luggage, and the speed of the check-in and check-out process. Please rest assured that your feedback has been shared with the relevant teams as we continuously work to improve our guest experience.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi There, Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our great location and the friendly service provided by our team.At the same time, we sincerely apologize for the inconvenience caused by the delayed removal of room service plates and any disturbance this may have created. We also appreciate your feedback regarding the noise level in rooms located near the pool area. Your comments are valuable to us and will be shared with the relevant teams for further improvement.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi Rui Fan, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for sharing your kind feedback with us.We are delighted to hear that your kids loved the water park. It’s always our pleasure to create fun and memorable experiences for families.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi There, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for your continued trust and loyalty to FuramaXclusive Bali. We are truly delighted to hear that this was your third stay with us and that you once again enjoyed your experience. It’s wonderful to know that you found the resort lovely and clean and had a pleasant stay overall.Your continued support means so much to our team, and we sincerely look forward to welcoming you back again for many more memorable stays in Bali.Sincerely,Gusti MurthiGeneral Manager

Response from Property: Hi There, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for taking the time to share your feedback with us.We are delighted to hear that you enjoyed our perfect beachfront location, as well as the room cleanliness and breakfast variety.We sincerely apologize for the inconvenience regarding the limited parking and narrow access road. We understand this can be challenging, and your feedback has been noted for our attention.Thank you also for highlighting that our hotel is a great spot for a relaxing staycation.Wishing you had a wonderful stay in Bali and hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager