Watermark Hotel & Spa Bali Reviews

Response from Property: Dear Valued Guest,Warm greetings from Watermark Hotel & Spa Jimbaran, Bali.Thank you very much for your detailed and thoughtful review. We are truly delighted to hear that you enjoyed our service, spacious suites, and the overall value of your stay. It is especially pleasing to know that our team’s effort and English communication made your experience more comfortable.We are also glad that you found our location convenient, with easy access to the airport, nearby attractions, and surrounding areas such as Jimbaran Beach, Kuta, and Nusa Dua. Our complimentary shuttle service is indeed designed to make it easier for guests to explore Bali with convenience.At the same time, we sincerely apologize for the inconvenience you experienced with housekeeping and for not meeting your expectations in this area. Your feedback has been shared with our team for immediate improvement, as consistency in service is very important to us.We also appreciate your understanding regarding the ongoing renovation and our facilities, including the rooftop pool. These improvements are part of our commitment to enhance the overall guest experience.Watermark Hotel & Spa Jimbaran offers spacious accommodations, family-friendly facilities, rooftop dining, and a strategic location just 10–15 minutes from Ngurah Rai International Airport, making it ideal for both short stays and longer holidays.Thank you once again for your valuable feedback. We truly look forward to welcoming you back for an even better stay in the future.Warm regards,Watermark Hotel & Spa Jimbaran Team

Response from Property: Dear Heifeng,Warm greetings from Watermark Hotel & Spa Jimbaran, Bali.Thank you very much for your wonderful review and for sharing your experience with us. We are truly delighted to know that you enjoyed the environment, cleanliness, and service during your stay. Your kind words mean a lot to our team and encourage us to continue delivering the best hospitality to every guest.We are also happy to hear that you found our complimentary facilities such as the bicycles and shuttle service convenient. These services are designed to help our guests explore the surrounding area more easily, including nearby shopping areas and Jimbaran Beach, while enjoying a comfortable stay at our hotel.Watermark Hotel & Spa Jimbaran is also strategically located only about 10–15 minutes from Ngurah Rai International Airport, making it a great choice for both short stays and longer holidays in Bali.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another pleasant stay at Watermark Hotel & Spa Jimbaran.Warm regards,Watermark Hotel & Spa Jimbaran Team

Response from Property: Dear Tamuuntukjiwa,Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for your continued trust and for making us your “go-to” hotel near Jimbaran and the airport! We are thrilled to hear that you consistently enjoy our spacious rooms, attentive service, and convenient amenities, including our free shuttle to Jimbaran Beach and Discovery Mall, as well as airport transfers. It’s wonderful to know that our weekly Balinese dance performances add a special local touch to your stays.We truly appreciate your understanding regarding ongoing maintenance and your kind words about our staff’s readiness to assist. Your loyalty inspires us to keep providing a warm, comfortable, and welcoming experience every time you return.We look forward to welcoming you back for your next stay!Warm regards,Watermark Hotel & SPA Jimbaran Management

Response from Property: Dear Valued Guest,Warm greetings from Watermark Hotel & Spa Jimbaran, Bali.Thank you very much for your wonderful review and perfect rating. We are truly delighted to hear that you enjoyed the warm hospitality from our team and had a fantastic experience with our newly built sauna.Creating a relaxing and enjoyable atmosphere for our guests is something we truly value, and we are glad that our wellness facilities added comfort to your stay.At Watermark Hotel & Spa Jimbaran, we strive to provide a memorable experience with spacious accommodations, warm Balinese hospitality, and complete facilities. Guests can also enjoy dining and leisure experiences at W Senses Restaurant, Imadoki Japanese Restaurant, Splash Rooftop Bar, and our wellness area, all conveniently located just 10–15 minutes from Ngurah Rai International Airport and close to Jimbaran Beach.Thank you once again for your kind feedback. We truly look forward to welcoming you back for another relaxing and enjoyable stay in Bali.Warm regards,Watermark Hotel & Spa Jimbaran Team

Response from Property: Dear Valued Guest,Thank you for choosing to stay with us during your short transit in Bali and for sharing your honest feedback. We’re pleased to know that our convenient location near the airport, as well as the cleanliness and service provided by our team, contributed to a comfortable stay.We understand that Jimbaran offers a more relaxed atmosphere compared to busier areas, which can feel quiet for some guests. That said, many of our guests appreciate this setting for a restful stopover, along with easy access to Jimbaran Beach, our rooftop pool, and the comfort of our spacious rooms.Your comments are truly valuable to us, and we’re glad to hear you found your stay worthwhile. We hope to have the opportunity to welcome you again, perhaps for a longer visit to experience more of what we offer.Warm regards,Watermark Hotel & Spa Jimbaran, Bali Team

Response from Property: Dear Valued Guest,Warm greetings from Watermark Hotel & Spa Jimbaran, Bali.Thank you for sharing your feedback with us. We are pleased to know that you found good value in your stay and appreciated the helpfulness of our team.At the same time, we sincerely apologize for the inconvenience you experienced regarding the room condition, including the smell, cleanliness, and the bidet functionality. This is certainly not the standard we aim to deliver, and your comments have been shared with our housekeeping and engineering teams for immediate improvement.At Watermark Hotel & Spa Jimbaran, we are committed to providing a comfortable stay with spacious rooms, attentive service, and a strategic location just 10–15 minutes from Ngurah Rai International Airport and close to Jimbaran Beach.Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you back and provide you with a much better experience in the future.Warm regards,Watermark Hotel & Spa Jimbaran Team

Response from Property: Dear Valued Guest,Warm greetings from Watermark Hotel & Spa Jimbaran, Bali.Thank you very much for your kind review. We are delighted to hear that you enjoyed our spacious rooms, good service, and our convenient location.It is also wonderful to know that you appreciated the easy access to nearby dining spots. During your stay, we hope you had the chance to experience our signature outlets such as W Senses Restaurant for all-day dining, Imadoki Japanese Restaurant for an authentic Japanese experience, and Splash Rooftop Bar for a relaxing atmosphere with beautiful views.At Watermark Hotel & Spa Jimbaran, we strive to provide a comfortable and enjoyable stay with spacious accommodations, warm hospitality, and complete facilities, all supported by our strategic location just 10–15 minutes from Ngurah Rai International Airport and close to Jimbaran Beach.Thank you once again for your valuable feedback. We truly look forward to welcoming you back for another pleasant stay in Bali.Warm regards,Watermark Hotel & Spa Jimbaran Team

Response from Property: Dear Valued Guest,Warm greetings from Watermark Hotel & Spa Jimbaran, Bali.Thank you very much for your kind review and for your continued trust in staying with us. We are delighted to hear that you consistently enjoy your stays at Watermark and that our friendly team, clean and spacious rooms, as well as the overall room design have made your experience comfortable.It is also wonderful to know that you enjoyed our breakfast buffet and room service. Our culinary and service teams always strive to provide a pleasant dining experience so that guests can start their day in Bali in the best way possible.Watermark Hotel & Spa Jimbaran is designed to offer comfort and convenience, with spacious rooms and a strategic location only about 10–15 minutes from Ngurah Rai International Airport and close to Jimbaran Beach and its famous seafood dining area.Thank you once again for sharing your positive experience with us. We truly look forward to welcoming you back for another enjoyable stay at Watermark Hotel & Spa Jimbaran.Warm regards,Watermark Hotel & Spa Jimbaran Team

Response from Property: Dear Mercy,Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'd love to inform you that we'll have Balinese Dance show on 20.00-20.30 local time every Tuesday, Thursday, and Saturday until December 2025. Alongside it we'll have other weekly activities & events such as cocktail party, canang making, and yoga through August 2025.We'll be glad to have you again with us.Have a nice day.Watermark Hotel Bali Management

Response from Property: Dear Valued Guest,Warm greetings from Watermark Hotel & Spa Jimbaran, Bali.Thank you very much for taking the time to share your review with us. We are delighted to know that you enjoyed our strategic location, especially being close to one of Jimbaran’s famous culinary destinations.At Watermark Hotel & Spa Jimbaran, we strive to provide a comfortable stay experience with spacious accommodations, warm Balinese hospitality, and enhanced facilities including the Outdoor Barrel Sauna, Ice Plunge, New Look Main Pool with Pool Up Bar, as well as dining experiences at W Senses Grill Dining & Bar Restaurant and Imadoki Japanese Restaurant. Our convenient location near Jimbaran Beach and only 10–15 minutes from Ngurah Rai International Airport also makes it easy for guests to explore the surrounding area.We also appreciate your valuable feedback regarding the facilities and service, as it helps us continue improving the overall guest experience.Thank you once again for your review. We truly look forward to welcoming you back for another enjoyable stay in Bali.Warm regards,Watermark Hotel & Spa Jimbaran Team

Response from Property: Dear Valued Guest,Warmest greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for your outstanding rating and wonderful feedback. We are delighted to know that our hotel checked all the boxes for your stay, from our good location to our spacious rooms and overall service. Your appreciation for our amenities, cleanliness, and surroundings truly means a lot to our team.It would be our pleasure to welcome you back for another comfortable and enjoyable stay in Jimbaran.Warm regards,Watermark Hotel & SPA Jimbaran Management

Response from Property: Dear guest,Thank you for taking the time to share your feedback about your recent stay at Watermark Hotel Bali. We take all guest reviews seriously, and we regret that you have an unpleasant experience with us. We have done refinement in our hotel to give a better comfort for each of our guest. We are constantly striving to improve our guest experience. Hopefully, we can welcome you back to our hotel in the future and provide a much better experience.Kind regards, Agung Arke / Asst Digital Marketing Manager

Response from Property: Dear Valued Guest,Warm greetings from Watermark Hotel & Spa Jimbaran, Bali.Thank you very much for your wonderful review. We are truly delighted to hear that you enjoyed our location and found our airport drop-off service convenient during your stay.At Watermark Hotel & Spa Jimbaran, we aim to provide a seamless and comfortable experience, supported by our strategic location just 10–15 minutes from Ngurah Rai International Airport, along with spacious rooms, warm hospitality, and thoughtful facilities for both transit and leisure travelers.Your kind feedback means a lot to us and motivates our team to continue delivering the best service possible.Thank you once again, and we look forward to welcoming you back for another enjoyable stay in Bali.Warm regards,Watermark Hotel & Spa Jimbaran Team

Response from Property: Dear naagiiinlove,We're glad to have a review from you. Thank you for sharing your experience. Providing a relaxing experience for our guests is always a top priority. As a passionate hospitality team, we aspire to give you an even better experience should you come to stay with us again at Watermark Hotel Bali in the future. Best regards,Agung Arke / Asst Digital Marketing Manager