D'Puncak Villas Lembongan

1. We probably made a mistake choosing this hotel. We were expecting a garden and peace and quiet. While there were 8 cottages on the property and a small, charming garden, there was absolutely no quiet. The hotel is located right on a busy road. Our cottage was the first one from the reception. The staff's constant loud conversations added to the noise; it felt like they were chatting right inside our cottage. 2. The room itself was well-made and pleasant, but extremely dark. The lighting was so insufficient that you couldn't even see the temperature on the air conditioner remote; we had to use a phone flashlight. 3. There was no mosquito repellent or flashlight in the room, even though these were provided in simpler and cheaper hotels on Lembongan. 4. The beach is an easy twenty-minute walk away, but the return journey is noticeably harder: you have to climb about a hundred meters uphill in the heat. 5. There's a good shop near the hotel, though they never have small bills for change and don't warn you about the 3% card payment commission. But at least it's something, as there are no decent shops for about a kilometer in the southern part of the town along the beach, only tiny ones. 6. We don't recommend this hotel for a long stay; two nights there are more than enough.

They're a family-run business, and while the hygiene was acceptable, the service was completely nonexistent. They wouldn't allow you to bring anything from the beach back to the hotel. When my child brought back a hermit crab they'd collected on the beach in a water bottle, they said it would smell bad and demanded we throw it away. Empty seashells and snails we collected on the beach were washed and left to dry on the balcony outside our room, but the owner swept them all into the trash without asking. At other hotels, motorbike rentals are charged per day for 24 hours, but at this hotel, it's charged per day regardless of the time you rent, until 10 AM the next morning. After 10 AM, it's considered a new day. What's most infuriating is that I booked two rooms because I had two children and worried it wouldn't be enough. When I checked out of one room, a glass was missing, and they demanded 150k in compensation. Since I always bring my own cup for tea, and the children have their own water cups, I hadn't noticed the missing glass in the room before. I asked the owner if it was already missing. Since we didn't use it or break it, he said he didn't know, but one was missing. No matter what you said to him, he kept repeating the same thing. I told him I could compensate him, but 150k for a glass was too expensive. He said his glass came from Bali, meaning he also paid for the travel expenses. I told him I could compensate him 50k, but he disagreed and started arguing in Indonesian. I retorted in Chinese, and he pointed to my phone, asking me to translate. I ignored him and left without giving him a penny. The picture was taken while we were having tea on the room's terrace.

This is my second time staying at this hotel, and it's truly excellent. It's probably the best value for money hotel I've ever stayed at. The environment is great, it's not crowded, and very quiet. The only inconvenience is that it's located on a mountain, and the road is a bit bumpy.

I never write reviews before but I have to say this is the most comfortable hotel I stayed in Nusa Lembongan. The biggest advantage of the hotel is that it is clean, hygienic and quiet. The owner is very friendly and his garden is what I would highly recommend. highly recommend

The location is rather poor, with no amenities nearby. The hotel itself is very good, though.

Very clean and sanitary, the garden is very beautiful.

The boss is super responsible, the hotel is also very good, there is nothing to say about it in every aspect. The boss is a mysophobia, and he is a super hardworking person. He does not allow a single leaf to fall in his yard every day. There are several workers who keep taking care of it, and even the mirrors and glass in each room are wiped very brightly. Everything is spotless. There is also a delicious restaurant next to it, which is great, and the price is not expensive. The most important thing is that the boss will also help you arrange itineraries to various islands. At first, I did not choose the boss's plan because I did not trust him. Later, I chose a cheaper plan on Taobao. After adding and subtracting, I found that it was not as affordable as the price given by the boss.

Okay, okay, I'll stay here again next time.