So we have just finished our 7 day holiday in Hayatt Sanur. Choosing Hayatt was the best decision we could make! First of all, Location! The location of the hotel is more than perfect! Everything you can imagine is nearby. The beach is clean and beautiful. Sunlounges on the beach are available, plenty and in good condition.
Hotel grounds are amazing! It is so beautiful that it can take your breath away. With ponds, ducks and lilies.
Regency suite is a good size room with a huge terrace. The only problem of this terrace is that it's not covered and it's unusable during rains or hot days. Also, there is no light on the terrace so at night is really dark. Fortunately, the hotel has more than amazing staff! The manager Sinta do above and beyond to make your stay unforgettable. After telling our concern about no light on the terrace to the manager Sinta it was solved in no time! Highly highly professional! Sinta and Sheril went above and beyond to make our stay amazing including a very special organization of our romantic dinner that was unforgettable!
Regency club is a great addition, but a bit limited. However, the manager of the club Oki turns this club in a very beautiful place to relax and unwind.
The food in all the restaurants is amazing, fresh and so tasty!
I would really like to thank a waiter Anom for his professionalism, customer service and incredible kind heart!
This hotel thanks to its staff left us with the most beautiful and unforgettable memories!