Jl. Legian Gg. Troppozone, Lingkungan Pelasa, Kuta, Kec. Kuta, Badung Regency, Bali, Bali Province, 80361, IndonesiaView hotel details
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Guest Reviews of Swiss-Belexpress Kuta Legian
9.2/10
Great
69 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.9
Service9.5
Cleanliness8.9
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All reviews(69)
Positive reviews(67)
Reviews with photos/video(27)
Great location(18)
Great service(10)
Awesome stay(6)
Clean pool(5)
Great swimming pool(5)
Negative reviews(2)
Guest User
Express Triple Room
Stayed in Jan 2026
Family
10 reviews
10/10
Outstanding
Posted on Feb 12, 2026
This is a chain hotel, and we stayed in a triple room. It had sealed windows, and I was initially worried it might feel stuffy or uncomfortable, but I didn't notice any issues. Plus, there were no insects, which made it feel very clean. The swimming pool was excellent; it's connected to the dining hall. You can go for a swim in the morning or evening. I also thought the breakfast was very good.
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Response from Property: Dear Valuable Guest,Thank you for choosing Swiss Belexpress Kuta, Bali and taking time to write about your experience during your stay.It is really pleasing and motivating for us to receive such compliment from our guests and we are glad to know in overall you were satisfied with every effort that we make here in Swiss Belexpress Kuta, Bali Your positive review has greatly motivated us to fulfill beyond every guests’ expectation, and it is priceless for all of the team. Looking forward to welcome you back in the near future Sincerely yours, IB Sedana PutraHotel Manager
aldenZhao
Express Queen Room Non Smoking
Stayed in Dec 2025
Business traveler
26 reviews
10/10
Outstanding
Posted on Jan 10, 2026
The room was a bit small, but comfortable, and the bed had just the right firmness. The hotel is located in an alley off Legian Street, which makes it quiet. They offer massage services, and it's just a few minutes' walk to the main Legian Street, which is bustling with plenty of massage places and restaurants. If you walk straight down the path for about 10 minutes, you'll reach Kuta Beach. There's also a large mall nearby, Citywalk, for shopping and dining. On the downside, the desk in the room was too small, making it inconvenient for working on a laptop.
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6/7
Response from Property: Dear Alden ZhaoWe truly cannot be grateful enough for you to have taken the time to provide feedback on your stay at Swiss Belexpress Kuta, Bali. The entire team love to create wonderful experiences for our valued guests through personalized and engaged service.Our friendly team looks forward to welcoming you back to our home again in the near future.Sincerely yours, IB Sedana PutraHotel Manager
Sumi Been
Express Triple Room
Stayed in Nov 2025
Family
28 reviews
10/10
Outstanding
Posted on Dec 25, 2025
The room is quite spacious for our family as we have 2 adults and 2 kids. There is a swimming pool as well. The kids like the swimming pool very much. We tried their breakfast. For me, the breakfast is just okay, nothing much...
Response from Property: Dear Sumi Been,Thank you for staying at Swiss Belexpress Kuta, Bali and for the time you took to share your review about our Hotel.We are very pleased to read that you had a good stay with us, and that you were very impressed with our room and location as well as our friendly hospitality. Once again, thank you very much and we look forward to having the pleasure to welcome you again on your next visit.Sincerely yours, IB Sedana PutraHotel Manager
Guest User
Express Queen Room Non Smoking
Stayed in Mar 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 15, 2026
It's good that this hotel is not on the main road, avoiding the noise of motorcycles. It also has a free underground garage.
Response from Property: Dear Valuable GuestThank you very much for your visit at Swiss Belexpress Kuta, Bali and your great feedback. It makes us happy when our guests enjoy their stay. It motivates us to go on like this and give the best for our guests day by day. It would be lovely if we could welcome you again soon and wish you all the best. Sincerely yours, IB Sedana PutraHotel Manager
Guest User
Express Twin Room Non Smoking
Stayed in Jan 2026
Traveling with friends
4 reviews
9.0/10
Great
Posted on Apr 12, 2026
The transportation is okay, but the streets are narrow. The Wi-Fi is bad, and the room is quite small with no window, so it's not well-ventilated. The only upside is its convenient central location. That's it!
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Response from Property: Dear Valuable Guest,Warmest greetings from Swiss Belexpress Kuta, Bali On behalf of the management, we would like to sincerely apologize for any inconvenience you have experienced during your stay. Unfortunately its doesn't meet your expectations. Your feedback is important for us and I will work with my team to improve and Thank you for choosing our hotel as your accommodation. We look forward to another opportunity to deliver a better experience for you.Sincerely yours, IB Sedana PutraHotel Manager
Guest User
Express Twin Room Non Smoking
Stayed in Dec 2025
Couple
1 reviews
7.5/10
Posted on Feb 1, 2026
Stayed there for my transit . Got the specie price under $50 AuD. The service is good , location is OK and the place looked clean. However, towels were old, bathroom shower was mouldy and place looked rundown and tired. I am not complaining since we paid very little money. However, the business can improve with their refreshment of amenities.
Response from Property: Dear Valuable Guest,Thank you for taking the time to share your experience at Swiss-BelExpress Kuta, Bali. We truly appreciate your feedback, as it helps us to continuously improve our service.We sincerely apologize for the inconvenience caused by the old towels provided in the room and the mouldy condition of the shower area. Please accept our apologies, and rest assured that we take this matter very seriously and will ensure that such issues do not occur again in the future.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much better experience.Sincerely yours,I.B. Sedana PutraHotel Manager
Guest User
Express Twin Room Non Smoking
Stayed in May 2026
Family
1 reviews
9.5/10
Amazing
Posted on Jun 5, 2026
Great spot, comfortable hotel, and an excellent location
Guest User
Express Queen Room Non Smoking
Stayed in Dec 2025
Couple
6 reviews
9.0/10
Great
Posted on Jan 12, 2026
props: good location, good service
cons: bathroom smelly, poor sound insulation
Response from Property: Dear Our Valued Guest,Thank you for taking the time to share your feedback on your stay at Swiss-Belexpress Kuta . We are pleased to hear that you appreciated our convenient location and the service provided by our team. We apologize for the inconvenience you experienced with the bathroom and sound insulation, and we will use your comments to make improvements. We hope to have the opportunity to welcome you again.Sincerely yours,IB Sedana PutraHotel Manager
Guest User
Express Triple Room
Stayed in Mar 2025
Traveling with friends
1 reviews
9.0/10
Great
Posted on Apr 30, 2025
Booked the Triple Room, standard single beds. Good aircon, strong and quiet. spaciousness enough for 3 pax. Good location, heart of kuta. Loads of shops. 24hrs mart and 24hrs Burger King.
Sky Garden 3mins walk.
Rental of motorcycle super nearby sent directly to hotel lobby. (100k per day)
Response from Property: Dear Valuable Guest, We truly cannot be grateful enough for you to have taken the time to provide feedback on your stay at Swiss Belexpress Kuta, Bali. The entire team love to create wonderful experiences for our valued guests through personalized and engaged service.Our friendly team looks forward to welcoming you back to our home again in the near future.Sincerely yours, IB Sedana PutraHotel Manager
Aiden__
Express Queen Room Non Smoking
Stayed in Apr 2025
Couple
15 reviews
9.5/10
Amazing
Posted on May 10, 2025
Staff was welcoming and friendly. Breakfast simple but delicious. Good location in Kuta.
Response from Property: Dear Aiden, I would like to thank you for your recent visit at Swiss Belexpress Kuta, BaliWe very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana PutraHotel Manager
Mona Sihombing
Express Triple Room
Stayed in Aug 2025
Family
2 reviews
8.5/10
Very good
Posted on Oct 4, 2025
Breakfast spread was dull. Hotel very clean. The female receptionist on duty about 30th sept, 8 pm ish could use a little smile.
Response from Property: Dear Mrs./Ms. Mona Renata,Thank you for choosing Swiss-Belexpress Kuta, Bali, and for taking the time to share your experience during your recent stay.We truly value your feedback and take your comments regarding our facilities and services seriously. Please accept our sincere apologies for any inconvenience you encountered during your stay.Kindly rest assured that this is not the standard of service we aim to provide to our valued guests. We will address the issues raised and share your feedback with our team as part of our ongoing efforts to improve.Once again, we appreciate your input and hope to have the opportunity to welcome you back in the future, providing a much better experience.Sincerely yours,IB Sedana PutraHotel Manager
117Hannah
Express Triple Room
Stayed in Jul 2025
Traveling with friends
2 reviews
9.5/10
Amazing
Posted on Sep 5, 2025
I was concerned about the cleanliness because of the low price, but it was very clean.
I stayed for 4 nights and was disappointed that the cleaning in the middle of the stay left some hair in the room and the bed sheets were not changed, but the location and price were very good. Would stay there again.
Response from Property: Dear Mrs/Ms. Haruna,Thank you for choosing Swiss Belexpress Kuta, Bali as your preferred accommodation during your visit to Bali.We truly appreciate you taking the time to review our hotel. Your feedback is incredibly valuable to us, as it helps us to continuously improve our services and facilities to better serve our guests.We would be delighted to welcome you back in the near future. Until then, we wish you all the very best.Warm regards,I.B. Sedana PutraHotel ManagerSwiss Belexpress Kuta, Bali
Guest User
Express Queen Room Non Smoking
Stayed in Jun 2025
Couple
8 reviews
7.0/10
Posted on Aug 1, 2025
The hotel rooms are small, the floors become wet when the aircon is ON due to high humidity.
For Single or couples it is ok to stay for one day or two days it is recommended. Otherwise look for other hotel which has small balcony/patio.
Response from Property: Dear Sanjeev Kumar,Warmest greetings from Swiss-Belexpress Kuta, Bali.Thank you for staying with us and for taking the time to share your detailed review of your experience. Your feedback is truly appreciated.We have noted your comments, and immediate action will be taken to address the concerns you've raised. Please accept our sincere apologies for the shortcomings in our service. we are committed to ensuring that such issues do not recur in the future.Your feedback has been shared with our team, and we will use it to improve the quality of our services as we continuously strive to provide a better experience for all our guests.Thank you once again for your constructive feedback. We genuinely hope to have the opportunity to welcome you back in the future and offer you a much improved stay.Sincerely yours,IB Sedana PutraHotel Manager
Patricia Felia
Express Triple Room
Stayed in May 2025
Family
1 reviews
10/10
Outstanding
Posted on Sep 17, 2025
Nice room, good breakfast, near to Legian Beach only 15 minutes walk.
Response from Property: Dear Mrs/Ms. Patricia Felia,We are delighted to hear that you enjoyed your stay with us!Our aim is to make all the guests feel like they are in their second home so we are happy that you felt good.It was nice having you here and hopefully we can expect your return very soon to Swiss Belexpress Kuta, BaliSincerely yours, IB Sedana PutraHotel Manager
KSSA
Express Triple Room
Stayed in Aug 2024
Family
1 reviews
9.0/10
Great
Posted on Sep 26, 2024
Our first time in Bali and we stayed five nights there. The food and services were great and near Kuta beach too.
Response from Property: Dear KSSAI would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali. We very much appreciate that you have taken the time to rate our hotel. It certainly serves as an encouragement to all of us to continuously improve our service and facility.Should you at the meantime require further assistance, please feel free to let us know.We are looking forward to welcoming you back to Swiss Belexpress Kuta, Bali in the near future.IB Sedana PutraHotel Manager