Jambuluwuk Oceano Seminyak Hotel Reviews

Response from Property: Dear Our valuable guest,Thank you for taking the time to share such a detailed and positive review of your recent stay at Jambuluwuk Oceano Seminyak Hotel.We are absolutely delighted to read your kind words. It is wonderful to know that our friendly and attentive staff, along with our prompt round‑the‑clock service, made a lasting impression on you. Your appreciation for our team means a great deal to us.We are also pleased that you enjoyed our convenient location adjacent to the lounge, with its lively live band, as well as the thoughtful design of our restaurant—complete with a glass door separation, a good view of the lounge, added privacy, ample seating, and a comfortable dining experience.Furthermore, we are thrilled that you found our pool relaxing and beautifully surrounded by nature.We sincerely thank you for your thoughtful feedback and look forward to welcoming you back for another memorable stay.Yours sincerely,Hotel ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear s. Karolina,Thank you for taking the time to share your feedback regarding your recent stay at Jambuluwuk Oceano Seminyak Hotel.We are delighted to read that you found our hotel amazing and that you would highly recommend it to others. It is also wonderful to know that our location around the Petitenget area contributed positively to your experience.Your kind words are greatly appreciated by our entire team. We look forward to welcoming you back on your next visit.Yours sincerely,Hotel ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Mr/ s. Butt,Thank you for taking the time to share your detailed feedback regarding your recent stay. We are pleased that we could accommodate an early check-in for you and that you found the room cool and comfortable upon arrival. It is also wonderful to hear that you enjoyed our pool and that the food met your expectations.However, we were concerned to read your comments regarding the spa, the water pressure, and the noise disturbance from neighboring guests. Please accept our sincere apologies that these aspects detracted from your overall experience. We strive to provide a tranquil environment for all our guests, and we regret that we fell short in this regard. We will certainly review the water pressure in your room and remind our team to be proactive in managing noise levels during stays.We appreciate your honest feedback, as it helps us identify areas for improvement. We hope you will consider staying with us again, so we may have the opportunity to provide you with a more seamless experience.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Mr. Edymarfi,Thank you for your excellent review! We are thrilled you had such a pleasant stay.Your comment about our bed being "the widest you've ever seen" truly made us smile—we are so glad it provided you with exceptional comfort. We are also happy you enjoyed the swimming pool and, most importantly, found our staff to be very helpful and polite.Our team takes great pride in our strategic location, and we are delighted it allowed you to explore the vibrant beach clubs and bars with such ease.We sincerely appreciate your feedback and look forward to the opportunity to welcome you back soon.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Our Valuable Guest,Thank you for taking the time to share your detailed review of your recent stay with us.We are delighted to hear that you found our hotel's location to be excellent and convenient and that you enjoyed the massage services during your visit.At the same time, we sincerely appreciate your constructive comments regarding the aspects that fell short of your expectations. We take your feedback seriously and apologize for the inconvenience caused by the slow Wi-Fi and the quality of the food. We are also continuously working on plans for property upgrades, and your observation about the need for refurbishment is well noted.Your insights are invaluable as they help us identify key areas for improvement. We are already reviewing our internet infrastructure and menu offerings to enhance the guest experience.We hope to have the opportunity to welcome you back in the future to show you the positive changes we are making.Sincerely,General ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Our valuable guest,Thank you for taking the time to share your feedback, and thank you as well for choosing to book with us for your mother’s stay.We are delighted to read your enthusiastic comments. It is wonderful to know that upon checking your mother in, you were impressed by the huge bed, the ice-cold air conditioning, and the nice pools. Your recommendation to other travelers—particularly those seeking a hotel room in a nice part of Seminyak rather than a villa—means a great deal to us.We also appreciate your local tip regarding the watermelon dog around the corner. It is always helpful when guests share nearby points of interest with fellow travelers.We would be honored to welcome both you and your mother on any future visit to Seminyak.Yours sincerely,Hotel ManagerJambuluwuk Oceano Seminyak Hotel

Response from Property: Dear Mr/ s. Rahmat,Thank you for choosing Jambuluwuk Oceano Seminyak Hotel for your overnight transit and for taking the time to share such a wonderful account of your experience. Your review truly made us smile!While we wish you had more than 14 hours to enjoy the upgrade, we are delighted that we could provide a perfect pitstop that exceeded your expectations. Creating a memorable ambience and providing warm, friendly service is at the heart of what we do, and it is incredibly rewarding to know we succeeded.Reading that you will "100% stay here again" is the best outcome we could hope for. The entire team is looking forward to your next visit, and we promise another exceptional experience.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel