AlamKulkul Boutique Resort Reviews

Location: The ocean and beach are just across the road, the shopping center is about a 10-minute walk, and various street food spots are a 3-minute walk away. Room: I had a wonderful Alam villa – a huge space with an endless woven ceiling and a large terrace. The bathroom was uniquely designed: partly indoors and partly open-air. Everything felt very traditionally Balinese: lush greenery, a stone bathtub, and floral green robes. It was cleaned every day. Staff: The staff were incredibly friendly. I forgot my key a couple of times, and they replaced it. In the mornings, they even let me make traditional flower paintings on the water. I initially booked the hotel for a couple of nights but ended up staying for a whole week!

Perfect location if you are planning to go surfing in Kuta Beach as there are a lot of surf schools right across the road at very attractive prices. The room is clean and the interior looks newly furnished. The room also has UK outlets which we appreciate. We thoroughly enjoyed our stay here.

Even though we stayed only one night to be closer to the airport, next time we’ll stay here a bit longer. We loved the location that’s close to the beach and everything you need. Also the spa is on my next trip list.

excellent location ,rooms are big and clean ,good price when they have discount or offers ,no noise ,excellent service ,very happy and amazing stay ,just need to work on their cards to open the room

This is our 4th time of staying in this hotel also our second time in Alam Villa. But after compared to last time we stayed in 2018, it's sad to say this hotel is going down hill. The hotel is severly under staff, things are getting old, pipes are leaking. Compared to the same Anniversary holiday, we had a different experience and treatment this time. We do hope the hotel management can do something to improve. Still, we still recommend this hotel to someone who has limited budget.

Excellent service and friendly staffs. Location within walking distance to many eateries.

Always helpful with a smile. Clean spacious rooms, garden pool is amazing. The gardens are beautiful. I will definitely come back again

Very convenient and quite place.

Thank you so much for the wonderful singing with cake and decorations for my birthday 🎂. Cosy resort facing Kuta beach, and 10 min walk to big shopping mall.

Facilities are there but not the best, some are old and a little rusty. Lots of mosquitoes but the hotel has put in several effort to ensure that we are covered. Service was superb & love the lounge!

Great location for visiting the beach. Lots of restaurants and massage places near by. The shopping in Seminyak is better.

A very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing. On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests. Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff. The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.

Great place to stay great location close to everything and great staff working to do their best. It's that great I just booked 15 rooms and 4 villas for my friends to come with me really soon back to this place 🙏🏽 Thank you and we will see you guys again soon

Good hotel, at the center of Kita beach. The restaurant is quite nice as well