The Artini Dijiwa Ubud Reviews

Response from Property: Dear Lovely Guest,Thank you very much for sharing your wonderful feedback about your stay at The Artini Dijiwa Ubud. We are truly pleased to hear that our staff’s attentiveness and friendly service helped make your stay so enjoyable.It is also lovely to know that you appreciated the clean, lush environment and the natural surroundings of our property. Creating a peaceful and refreshing atmosphere for our guests is something we take great pride in.Your kind words mean a lot to our entire team. We hope to welcome you back again soon for another relaxing and memorable stay with us.Best Regards,Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear Marco#17, Thank you so much for your beautifully written and heartfelt review. We're truly honored to have had the opportunity to host you at The Artini Dijiwa Ubud and are delighted to hear that your stay was such a memorable and fulfilling experience. Your description captures exactly what we aim to create — a peaceful sanctuary that blends Balinese charm with modern comfort, just moments from the vibrant heart of Ubud.It’s especially meaningful to hear your appreciation for the little details — from the curated art and thoughtful landscaping to the tranquil ambiance of the pool and open-air breakfast setting. We’re also incredibly proud of our team, and your kind words about their warm, attentive service will mean the world to them. Knowing that you felt cared for and at ease is the greatest reward for us.Thank you once again for your recommendation and for taking the time to share such a thoughtful reflection. We would be absolutely thrilled to welcome you back anytime for another stay filled with peace, authenticity, and quiet luxury. Until then, we wish you all the best in your travels and beyond.Best Regards, Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear Pei Qi Karin, Thank you very much for your kind feedback about your recent stay at The Artini Dijiwa Ubud. We’re truly delighted to hear that you enjoyed the beautiful surroundings, especially the scenic views of the rice fields that make Ubud so unique and calming. The natural setting is indeed one of our highlights, and we're glad it added to the peaceful atmosphere of your stay.It’s also wonderful to know that you appreciated the nearby eateries and found the location convenient for exploring local culinary spots. We’re very pleased that our breakfast met your expectations—our kitchen team takes great pride in preparing fresh and flavorful dishes each morning to start your day right.Your compliments about our staff mean a lot to us. We strive to deliver warm, genuine service to every guest, and knowing that you felt welcomed and well cared for truly encourages us. Thank you once again for your lovely review, and we look forward to welcoming you back for another memorable experience at The Artini Dijiwa Ubud.Best Regards, Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear Karen,Thank you so much for sharing your colleague’s feedback regarding their recent stay at The Artini Dijiwa Ubud. We're delighted to hear that they were satisfied with the experience. Guest satisfaction is our top priority, and it’s always rewarding to know our efforts are appreciated.Our central location in Ubud is one of the key aspects guests love, as it offers easy access to cultural attractions, local restaurants, and vibrant markets while still providing a peaceful retreat. We're glad your colleague found the location convenient and enjoyable during their stay.We truly appreciate you taking the time to pass along this positive review. Should you or your colleague plan another trip to Ubud, we would be honored to welcome you again to The Artini Dijiwa. Please don’t hesitate to reach out for any assistance or special requests.Best Regards, Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear PINAR,Thank you for taking the time to share your valuable feedback following your stay at The Artini Dijiwa Ubud. We are delighted to hear that you found our location ideal, and that you enjoyed the beautiful environment and nature surrounding the hotel. We are also pleased that our staff was able to assist you and that you enjoyed our breakfast offerings.We sincerely apologize for the issue you encountered with mosquitoes during your stay. Ubud, with its lush greenery and tropical climate, can occasionally present challenges in this regard, but we understand how this can impact your experience. Please be assured that we are continuously working on solutions to minimize this, such as using natural repellents and ensuring that the rooms are treated for pests regularly.Your feedback is important to us, and we are grateful for your understanding. We hope to have the opportunity to welcome you back to The Artini Dijiwa Ubud in the future, and we will continue to work towards improving our guest experience.Best Regards,Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear Lovely Guest,Thank you for taking the time to share your valuable feedback following your stay at The Artini Dijiwa Ubud. We are delighted to hear that you found our location ideal, and that you enjoyed the beautiful environment and nature surrounding the hotel. We are also pleased that our staff was able to assist you and that you enjoyed our breakfast offerings.We sincerely apologize for the issue you encountered with mosquitoes during your stay. Ubud, with its lush greenery and tropical climate, can occasionally present challenges in this regard, but we understand how this can impact your experience. Please be assured that we are continuously working on solutions to minimize this, such as using natural repellents and ensuring that the rooms are treated for pests regularly.Your feedback is important to us, and we are grateful for your understanding. We hope to have the opportunity to welcome you back to The Artini Dijiwa Ubud in the future, and we will continue to work towards improving our guest experience.Best Regards,Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear kjlee,Thank you for taking the time to share your positive feedback about your recent stay at The Artini Dijiwa Ubud. We are delighted to hear that you found our property to be great and lovely. Our team works hard to create a serene and welcoming atmosphere for all our guests, and it is rewarding to know that we were able to meet your expectations.It is always a pleasure to hear that our guests had a memorable and enjoyable experience. We strive to provide exceptional service and maintain the beautiful surroundings that make The Artini Dijiwa Ubud a special place to visit. Your kind words serve as a great encouragement to our team.We truly appreciate your feedback and hope to welcome you back to our property soon. It would be a pleasure to have you stay with us again and ensure another wonderful experience.Best Regards,Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear Guest,Thank you so much for sharing your wonderful feedback! We are delighted to hear that your mom had such a positive experience at The Artini Dijiwa Ubud. It’s always a pleasure to know that our guests feel satisfied, and we’re thrilled that the room upgrade and our infinity pool were highlights of her stay. We always strive to provide exceptional service, and it’s rewarding to hear that we were able to make her visit even more special.We greatly appreciate your kind words about our staff. Our team is dedicated to ensuring every guest enjoys a memorable stay, and it’s wonderful to know that their efforts made a positive impact on your mom’s experience. We will be sure to pass along your compliments to them.Once again, thank you for choosing The Artini Dijiwa Ubud, and we look forward to welcoming you and your family back in the future for another enjoyable stay. If there’s anything further we can do to enhance your next visit, please don’t hesitate to let us know.Best Regards,Dina NovitaResort Manager The Artini Dijiwa Ubud

Response from Property: Dear VeneraS,Thank you so much for sharing your kind feedback with us. We are delighted to hear that you had an amazing experience at The Artini Dijiwa Ubud. It is always our priority to provide excellent service, and we are thrilled that you found our team, especially Nuel, to be so attentive and accommodating. Your satisfaction is truly our greatest reward.We are also pleased that you were satisfied with the quality of our WiFi and that we were able to fulfill all of your requests during your stay. We understand the importance of seamless connectivity and personalized service, and we are happy to know that we met your expectations in these areas.Thank you again for your thoughtful review. We look forward to welcoming you back to The Artini Dijiwa Ubud in the future, where we will continue to provide you with exceptional service and a memorable experience.Best Regards,Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear Evgenia, Thank you very much for sharing your feedback about your stay at The Artini Dijiwa Ubud. We’re very pleased to know that you enjoyed the hotel and appreciated our convenient location and the friendliness of our staff. Your kind words mean a lot to us, as we always strive to make every guest feel welcome and comfortable throughout their stay.We also appreciate your constructive feedback regarding the shower area. Your comment helps us identify areas where we can improve to make our guests’ experiences even better. Please rest assured that we will review this point with our team to consider future updates or improvements.Thank you as well for mentioning the breakfast schedule and menu. We hope you enjoyed the variety and quality of our offerings. Your feedback is truly valuable, and we will use it to continue enhancing our service. We hope to have the pleasure of welcoming you back to The Artini Dijiwa Ubud for another relaxing and enjoyable stay. Best Regards , Dina Novita, Resort Manager - The Artini Dijiwa Ubud

Response from Property: Dear Lovely Guest, Thank you so much for your beautifully written review. We’re truly grateful for your thoughtful reflections on your stay at The Artini Dijiwa Ubud. It’s wonderful to hear that you enjoyed our prime location — close to iconic spots like the Monkey Forest and Ubud Royal Palace — yet still felt immersed in complete peace and tranquility once inside the hotel grounds.Your description of the harmonious blend of rice terraces, lush greenery, and serene poolside views captures exactly the atmosphere we strive to offer our guests. We're so pleased that you felt a deep sense of comfort and connection with nature during your time with us — that’s the essence of the Ubud experience we hope everyone takes away.We’re also happy to hear you appreciated the à la carte breakfast, where each dish is prepared with care and attention to detail. It’s always rewarding to know our guests enjoy not just the food, but the thoughtfulness behind it. Thank you for recognizing the value of your stay and the warmth of our team. Your kind recommendation means the world to us, and we would be honored to welcome you back for another relaxing escape in the heart of Ubud.Best Regards, Dina NovitaResort ManagerThe Artini Dijiwa Ubud

Response from Property: Dear Sukarno, Thank you very much for your feedback. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. Guest satisfaction and comfort are our top priorities, and we take your comments seriously as part of our continuous improvement efforts. We regret that the condition of the room and its facilities did not meet your expectations, and we are currently reviewing the issues you mentioned—such as the cleanliness of the linens, the condition of the toilet and shower, and the breakfast service—to ensure they are addressed promptly and thoroughly.Please be assured that we treat all our guests equally, regardless of their nationality or background. Providing respectful and consistent service to every guest is our service standard, and we deeply regret if you felt otherwise. We are investigating the situation with our team to ensure that no guest ever feels overlooked or treated unfairly. Clear communication and proper training for our staff are being reinforced to uphold the level of hospitality that every guest deserves.While we understand your disappointment, we truly appreciate your honest feedback as it helps us do better. We hope to have the opportunity to restore your trust in the future, and should you choose to stay with us again, we will do our utmost to provide a more pleasant and satisfactory experience.Best Regards,Dina NovitaResort Manager The Artini Dijiwa Ubud