Guest User
July 15, 2023
Booked for 9 night stayed 5, only because could not find anything sooner, firstly let me say the staff at this property do deserve better from management. Management comes twice a week to sit for couple hours drinking coffee and pays no notice to customers. Now for the bad bits, booked one bedroom villa with pool, arrived late at night to a dark mouldy-smelling room with poor dirty toilet facilities. a very old dated room with holes in the floor in several areas. The pool was of no good with no sunlight reaching it at all and one lounger only. When addressed with theses issues the staff to their determination gave it the best to clean the facility but still had toilet marks on the seat area. As for the holes in the-floor we had to move furniture to cover these for the time we were there Finally the best part was cockroaches in the room. We found several over our 5night stay Main pool area was closed of due to construction work which we also not made aware of and was suitable to use Again it a case of company taking booking and people’s monies and not caring about what they recieve