Fairfield by Marriott Bali Legian Reviews

Response from Property: Dear Ruigeliyayangjiong,Warmest greetings from Fairfield by Marriott Bali Legian.Thank you for taking the time to share your feedback following your recent stay at Fairfield by Marriott Bali Legian. We are truly delighted to know that you had such an enjoyable stay with us at Fairfield by Marriott Bali Legian. Your kind words about our friendly and attentive associates, delicious breakfast selection, comfortable room, and convenient location mean a great deal to our entire team. We are especially pleased to hear that you enjoyed the variety of Indonesian, Indian, and Chinese breakfast options, and that our comfortable bed, air conditioning, and shower contributed to a relaxing stay before your flight. Creating a seamless and memorable experience for our guests is always our top priority, and we are thrilled to know we exceeded your expectations.Thank you once again for choosing Fairfield by Marriott Bali Legian. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back for another relaxing and memorable stay where comfort meets genuine hospitality.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Valued Guest, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for sharing your great review!We are delighted to know that you enjoyed a pleasant stay with us and appreciated the warm welcome from our front desk team upon arrival. It is wonderful to hear that you found your room clean and comfortable, enjoyed our breakfast offerings, and experienced the attentive hospitality of our associates throughout your stay.At the same time, thank you for bringing the bathroom drainage issue to our attention. We sincerely apologize for the inconvenience and appreciate your understanding. Your feedback has been shared with our Engineering team for further review and improvement, as we continuously strive to enhance our guests' comfort and experience.We truly value your kind comments about our service and hospitality, and we are grateful for your excellent rating. We can't wait to welcome you back to your Legian home for another unforgettable escape.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Willy0927,Warmest greetings from Fairfield by Marriott Bali Legian.Thank you for taking the time to share your feedback following your recent stay in our Deluxe King Room. We are absolutely thrilled to receive your perfect 10/10 outstanding score and to read that you found our location to be perfect and our service to be the best. It is incredibly rewarding to know that our huge rooms and responsive staff contributed to making your time with us so enjoyable.At the same time, receiving top marks across our amenities, cleanliness, surroundings, and service serves as a brilliant motivation for our entire team. Your positive comments are truly valuable as we continue dedicated efforts to maintain these high standards of comfort and deliver our signature hospitality to every traveler.We hope to have the opportunity to welcome you back for another exceptional and truly seamless stay.Best regards,Sugeng PurnomoMulti Property Director of Sales and Marketing

Response from Property: Dear Valued Guest, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for sharing your great review!We are truly delighted to know that you had a wonderful stay at Fairfield by Marriott Bali Legian. It is especially rewarding to hear that our team’s friendliness, attentiveness, and genuine Balinese hospitality made you feel welcomed throughout your visit. Creating memorable experiences through heartfelt service is something we are deeply passionate about.We are also pleased that you found your room comfortable, enjoyed our well-maintained facilities, and felt that your overall experience exceeded your expectations. Your kind recognition means a great deal to our entire team and serves as wonderful encouragement for us to continue delivering exceptional stays.Thank you once again for your thoughtful feedback and for choosing to stay with us. We can't wait to welcome you back to your Legian home for another unforgettable escape.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Valued Guest, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for sharing your great review!We are overjoyed to know that you had such a wonderful stay with us and appreciated our convenient location, comfortable bedding, and well-maintained facilities. It is especially rewarding to hear that our daily housekeeping service, swimming pool, gym, welcome amenities, and breakfast selection all contributed positively to your experience.Providing genuine Balinese hospitality and thoughtful touches that make our guests feel welcomed and comfortable is what we strive for every day. We are also delighted that you found our location convenient for shopping and exploring the vibrant surroundings of Legian.Thank you for your perfect ratings and kind recommendation. We can't wait to welcome you back to your Legian home for another unforgettable escape.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear CapybaraTravel, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking the time to share your feedback following your recent stay at Fairfield by Marriott Bali Legian.We are pleased to know that you appreciated the friendliness and professionalism of our staff. Delivering warm and attentive hospitality that reflects the Marriott brand is something we continuously strive for, and your kind recognition means a lot to our team.At the same time, we sincerely regret to learn that the room condition and maintenance did not fully meet your expectations. Your feedback is highly valuable to us, and we have shared your comments with our housekeeping and engineering teams for further inspection and improvement. We understand how important room comfort and upkeep are in creating a pleasant stay experience.Thank you once again for choosing Fairfield by Marriott Bali Legian. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Warm regardBest regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Fairfield by Marriott Bali Legian.We sincerely regret to learn about the disappointment you experienced, particularly regarding the tap water condition and the service interaction with our front desk team. Please accept our apologies, as this is certainly not the level of hospitality and attentiveness we aim to provide to our guests.We are especially concerned to read your comments about feeling unsupported during your requests. Every guest should feel genuinely welcomed, respected, and cared for throughout their stay, and we regret that your experience left a different impression. Your feedback has been shared with both our management and operational teams for immediate review and further improvement.In addition, your concerns regarding the water condition in the room have been communicated to our engineering team for closer inspection and corrective action. Guest comfort and confidence remain very important to us, and we appreciate you bringing this matter to our attention.At Fairfield by Marriott Bali Legian, we are committed to delivering reliable service and a comfortable stay experience at our Hotel in Legian Bali, and it becomes our paramount concern that we did not meet your expectations during this visit.Thank you once again for your valuable feedback. We hope there is an opportunity in the future to restore your confidence in our Marriott Bonvoy hotel in Legian Bali with a more positive experience.Warm regards,Sugeng PurnomoMulti-Property Director of Sales and Marketing

Response from Property: Dear Jom$, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking the time to share your feedback following your recent stay at Fairfield by Marriott Bali Legian.While we are pleased to know that you found our hotel to be a decent place to stay and appreciated our convenient location within easy reach of Bali’s main attractions, please accept our sincere apologies that your overall experience did not fully meet your expectations. This is certainly not the standard of hospitality we strive to deliver.We take your feedback regarding our amenities and overall guest experience seriously. Your comments have been shared with our management team for further review, as we continuously seek opportunities to enhance our facilities and services for all guests.We appreciate your valuable feedback and thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide a more memorable and seamless experience.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Valued Guest,Warm greetings from Fairfield by Marriott Bali Legian.Thank you for sharing your wonderful review and for awarding us such an impressive score. We are truly delighted to know that you enjoyed your stay, especially our clean and comfortable hotel room and the friendly, attentive service provided by our team.It is especially rewarding to hear that our associates could assist you with your request and ensure everything about the hotel was clearly explained. Delivering thoughtful and personalized service is at the heart of the Marriott Hospitality experience, and your kind words mean a great deal to us.We strive to offer a seamless blend of comfort, convenience, and authentic Balinese hospitality. Your feedback reassures us that we are achieving our goal of being a preferred choice for travelers seeking a hotel in Legian Bali near Kuta and Seminyak.We sincerely appreciate your recommendation and look forward to welcoming you back for another exceptional stay at Fairfield by Marriott Bali Legian.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience with us at Fairfield by Marriott Bali Legian. We are truly delighted to know that your 5-day stay in Legian, Bali was nothing short of exceptional.Your kind words about our excellent service from start to finish mean a great deal to our team. We are especially pleased that our front desk efficiency and the thoughtful touches from our housekeeping team, including the creative notes, made your stay even more memorable. Creating heartfelt and personalized moments is at the core of the Marriott brand experience, and it is rewarding to know we delivered this during your visit.It’s also fantastic to hear that you enjoyed our buffet breakfast in Legian, with its variety of selections designed to cater to international tastes. Your appreciation of our friendly, attentive associates truly inspires us to continue delivering warm and genuine hospitality.We strive to provide the perfect balance of comfort, convenience, and vibrant local experiences, making us an ideal choice for travelers seeking a hotel in Legian Bali near Kuta and Seminyak.Thank you once again for your recommendation. We look forward to welcoming you back to Fairfield by Marriott Bali Legian for another exceptional stay in the near future.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Valued Guest, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for sharing your great review!We are delighted to know that you had an outstanding stay in our Deluxe King Room with Pool View and appreciated the cleanliness of our hotel as well as its distinct Balinese atmosphere. Creating an authentic experience that reflects the warmth and charm of Bali is something we take great pride in, so your kind recognition means a lot to us.It is truly rewarding to receive perfect scores across all categories, and we are grateful for your appreciation of our facilities, surroundings, cleanliness, and service. Feedback like yours inspires our team to continue delivering memorable experiences and genuine Balinese hospitality to every guest.We can't wait to welcome you back to your Legian home for another unforgettable escape.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Abdulla Haseeb, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered during your stay.We regret to learn about the issues with service and communication, as well as the disturbance despite the DND sign being in place. Please accept our sincere apologies for this lapse, as respecting our guests’ privacy is something we take very seriously. Your feedback has been shared with the team to ensure better attention and adherence to procedures moving forward.We are also very sorry that the cultural day event did not meet your expectations in terms of quality and value. This is certainly not the experience we aim to provide, and your comments have been noted and will be reviewed carefully with the relevant team for improvement.Please rest assured that your feedback is taken seriously, as we continuously strive to uphold the standards associated with Marriott. We truly regret that we fell short during your stay.Thank you once again for your honest feedback. We hope to have the opportunity to restore your confidence in us with a much better experience in the future.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Ruby Grace, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you very much for your wonderful review and for sharing your experience with us. We are truly delighted to hear that you had a lovely stay overall.It’s great to know that you enjoyed the comfort of our beds and pillows, the nice atmosphere around the pool, as well as our buffet breakfast and convenient location. We are especially grateful for your kind words about our team—knowing that their friendliness stood out the most to you means a lot to us, and we will be sure to share your feedback with them.We also sincerely appreciate your feedback regarding the noise from the hallway and neighboring rooms. Please accept our apologies for the disturbance you experienced. Your comments are very important to us, and we will continue to look into ways to improve sound insulation and ensure a more restful stay for our guests.Thank you once again for your kind feedback and understanding. We truly hope to have the pleasure of welcoming you back for an even more comfortable and enjoyable stay in the future.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing

Response from Property: Dear Valued Guest, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you very much for your wonderful review and for awarding us a perfect score. We are truly pleased to know that you had such an enjoyable stay with us.It’s great to hear that you appreciated our friendly service, the quiet surroundings, as well as the cleanliness of the room and our breakfast offerings. Your kind words mean a lot to our team.We are especially happy to know that you would choose to stay with us again. We look forward to welcoming you back for another memorable experience in the future.Best regards, Sugeng Purnomo Multi Property Director of Sales and Marketing