Jl. Raya Nusa Dua Selatan, Benoa, Kec. Kuta Sel, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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Guest Reviews of Hilton Bali Resort
8.8/10
Very Good
654 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service8.7
Cleanliness8.9
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All reviews(654)
Positive reviews(602)
Reviews with photos/video(307)
Clean pool(120)
Great swimming pool(120)
Nice sea view(110)
Close to beach(105)
Delicious breakfast(98)
Perfect for kids(50)
Has facilities for children(42)
Family activities available(16)
Negative reviews(52)
Anonymous User
King Cliff Tower Pool View
Stayed in Oct 2025
Family
11 review
9.0/10
Great
Posted on Nov 11, 2025
Book for family but when i want to upgrade the room to lagoon on 1st floor. The hotel asked for 2 million rupiah. Than i paid it but just feel ..
Guest User
King Guest Rom Garden View
Stayed in Sep 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Oct 5, 2025
The Hilton Resort Bali is quite simply heaven.There is nothing the staff cant and won't do for guests, and their service attitude is outstanding.The resort itself has many different sides,quiet beach areas, family areas, poolside bars, so no matter what kind of person you are,you can have a wonderful time here.I visited the Executive Lounge Grain, Elara and The Shore across my stay, and the food was beyond amazing. I would not hesitate to come here again.
6/13
Response from Property: Dear Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and found our resort facilities and dining options to your satisfaction. It is wonderful to know that the variety of areas contributed to a memorable stay. We look forward to welcoming you back and providing another exceptional experience during your next visit.Best regards,Amit SakhraniGeneral Manager
Guest User
Twin Guest Room Garden View
Stayed in Sep 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 18, 2025
Staffs are nice and really helpful!
Environment is good with very beautiful scenery including both garden and sea view.
Good quality of food in the restaurants (The Breeze, Elara).Great view by seaside!
Response from Property: Dear Guest,Thank you for sharing your kind feedback. We are pleased to know you enjoyed the beautiful surroundings, quality dining, and the overall atmosphere of your stay. We look forward to welcoming you again for another memorable experience.Best regards,Amit SakhraniGeneral Manager
Anonymous User
King Deluxe Ocean View
Stayed in Sep 2025
Family
5 review
6.0/10
Posted on Oct 14, 2025
The ceiling was dirty and cracked, with visible signs of leaks. The twin beds were transformed into king-size beds, the coffee amenities were not of five-star hotel standard, and the check-in time was too long, making it seem rushed and poorly prepared upon entering the room.
Response from Property: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your recent experience at Hilton Bali Resort did not meet your expectations. Please be assured that your concerns have been taken seriously and we remain committed to ensuring all guests feel comfortable. We kindly ask you to contact us directly and hope there will be an opportunity to restore your trust in the future.Warm regards,Amit SakhraniGeneral Manager
Guest User
King Cliff Tower Pool View
Stayed in Sep 2025
Family
2 review
8.0/10
Very Good
Posted on Nov 26, 2025
Very good resort with great food. The location is a bit inconvenient without too shops nearby but it’s a great choice if you would like to enjoy resort facilities only.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We are pleased to know that you enjoyed your time at the resort and appreciated the quality of our offerings. It is wonderful to hear that our facilities contributed to a pleasant stay. We hope to have the opportunity to welcome you back for another relaxing visit.Best regards,Amit SakhraniGeneral Manager
Saeid Gh
King Cliff Tower Ocean View
Stayed in Sep 2025
Couple
3 review
9.5/10
Amazing
Posted on Nov 2, 2025
A beautiful beachfront hotel with an outdoor swimming pool that’s slightly heated, so you can even enjoy a swim at midnight. They have six restaurants on site, so there’s always something for everyone, no matter how picky you are. The buffet breakfast is extensive and excellent, and the staff are friendly and create a really positive vibe. The only downside is that food and drinks are quite overpriced — for example, a 220ml Coke was 70,000 IDR.
Response from Property: Dear Saeid Gh,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay, including our pool and dining options. It’s wonderful to know that the overall atmosphere contributed to a positive visit. We look forward to welcoming you back for another memorable stay.Best regards,Amit SakhraniGeneral Manager
Guest User
King Guest Rom Garden View
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 30, 2025
Absolutely gorgeous resort, great restaurants, and hospitality.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay and found our resort and restaurants to be delightful. It is always wonderful to know that our hospitality met your expectations. We look forward to welcoming you back for another memorable visit.Best regards,Amit SakhraniGeneral Manager
Guest User
King Cliff Tower Pool View
Stayed in Jul 2025
Couple
4 review
9.5/10
Amazing
Posted on Sep 3, 2025
amazing stay! Friendly service and lots of facilities to use! However it’s a bit crowded and with lots of kids. View from room 313 gets the pool view and a bit of sea view!
Response from Property: Dear Yulan,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay at Hilton Bali Resort and appreciated the friendly service and variety of facilities available. We are also pleased that you enjoyed the view from your room.We look forward to welcoming you back for another memorable experience in the future.Warm regards,Amit SakhraniGeneral Manager
Abz P
King Terrace Suite Ocean View
Stayed in Jun 2025
Family
7 review
9.5/10
Amazing
Posted on Jul 12, 2025
Hilton Bali Resort offers a stunning cliffside location with breathtaking ocean views, making it an ideal spot for a relaxing getaway. The lush grounds, scenic setting, and access to a private beach add to the overall charm. Rooms are spacious and clean, with balconies that let you soak in the incredible surroundings. While the resort does not offer halal food, there are decent vegetarian options available at several of the on-site restaurants, which helped accommodate dietary needs.
Staff are friendly, professional, and always willing to help, enhancing the experience. The facilities—including the pools, spa, and kids’ area—are well-maintained and add to the resort’s appeal. Though food choices for certain dietary restrictions could be improved, the atmosphere, service, and location more than make up for it.
Overall, Hilton Bali is a fantastic choice for anyone looking to unwind in a peaceful and luxurious environment with unbeatable views.
Response from Property: Dear Abz P,Thank you for your wonderful review and for choosing to stay with us at Hilton Bali Resort.We are pleased to hear that you enjoyed the stunning cliffside location, breathtaking ocean views, and the spacious, clean rooms with balconies. It is great to know that our lush grounds, private beach access, and well-maintained facilities contributed to a relaxing and memorable getaway.We appreciate your honest feedback regarding the food options and dietary accommodations. Your comments are valuable and will help us continue to improve our offerings to better serve all our guests.Thank you again for your kind words about our friendly and professional service. We look forward to welcoming you back for another peaceful and luxurious stay in the future.Warm regards,Amit SakhraniGeneral Manager
Phenom
Twin Guest Room Garden View
Stayed in May 2025
Family
54 review
10/10
Outstanding
Posted on Jun 27, 2025
Fantastic place to stay with family, quite away from the noisy touristic places, cliff tower is scenic with the ocean and Mountain View.
Response from Property: Dear Phenom,Thank you for your wonderful feedback! We're so glad to hear that you had a fantastic family stay with us. The Cliff Tower truly offers some of the most breathtaking views, and we're delighted you enjoyed its peaceful setting away from the busy tourist spots.We hope to welcome you and your family back to Hilton Bali Resort for another relaxing escape soon!Warm regards,Amit SakhraniGeneral Manager
Guest User
Accessible Twin Room with Ocean View
Stayed in May 2025
Family
1 review
6.0/10
Posted on Jun 13, 2025
Experience started well until we were served chicken satay that was not fully cooked at Paon Bali (their Indonesia restaurant). Understand from staff that it’s not the first time as they have new staffs coming in all the time.
Response from Property: Dear Guest User,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered at Paon Bali. Serving undercooked food is not reflective of our standards, and we take this matter seriously. Please be assured that we are addressing this with our culinary team to ensure consistency and proper training, especially with new staff.We appreciate your feedback and the opportunity to improve. We hope to regain your trust on a future visit.Warm regards, Amit Sakhrani General Manager
Guest User
King Cliff Tower Pool View
Stayed in May 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 15, 2025
Very nice hotel with splendid scenery, good restaurants and cozy room with huge balcony (we had a garden view corner room in cliff tower).
Food was great, tennis hall with 3 courts and various types of classes is amazing, pool section and slide was a point of constant interest for my 7y.o. son as well as kids club.
The only thing we were really upset is amount of garbage in the see, as we were told due to the ocean flows this times a lot of trash comes from Java island. Even though that personnel cleans out the beach after 1 hours it is dirty again. So I would happy to see the hotel pays more attention to that problem and have constant team cleaning both beach and water, since it is an essential part of the holidays at the sea.
6/9
Response from Property: Dear Andrey,Thank you for sharing your detailed feedback. We are glad to hear that you enjoyed the hotel’s scenery, dining options, and facilities, especially the tennis courts and kids club. We appreciate your honest comments regarding the cleanliness of the beach and understand your concerns about the trash brought by ocean currents. Please be assured that we are committed to improving our efforts in maintaining the beach and surrounding areas to ensure a better experience for all our guests. We hope to have the opportunity to welcome you and your family again in the future.Warm regards,Amit SakhraniGeneral Manager
Guest User
Twin Guest Room Garden View
Stayed in Oct 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 16, 2025
Staff were very warm N welcoming. They are helpful too. My room has been graded facing and sea. My experience in my stay at Hilton Bali Resort has been fantastic.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We are pleased to hear that you felt warmly welcomed and well assisted throughout your stay. It is wonderful to know that you enjoyed your room and had a fantastic time at the resort. We appreciate your kind feedback and look forward to welcoming you again.Best regards,Amit SakhraniGeneral Manager
Stevenwei009
King Cliff Tower Pool View
Stayed in Apr 2025
Traveling with friends
40 review
10/10
Outstanding
Posted on May 4, 2025
One of the best resort stayed so comfortable although a bit hard to catch a grab in this region
Response from Property: Dear Stevenwei009,Thank you for sharing your experience with us. We're pleased to know that you found our resort comfortable and among the best you've stayed at. We understand the transportation challenge in the area and appreciate your patience. We look forward to welcoming you again in the future.Warm regards,Amit SakhraniGeneral Manager
Guest User
King Guest Rom Garden View
Stayed in Mar 2025
Traveling with friends
4 review
8.0/10
Very Good
Posted on Apr 3, 2025
nice location , good staff but have problem that is the rooms very old and no have renew for long time need more attention for clean it and renew
Response from Property: Dear Guest User, Thank you for sharing your feedback. We’re glad you enjoyed our location and the hospitality of our team. We appreciate your comments regarding the room conditions and cleanliness. Your input is valuable, and we will certainly take it into consideration for future improvements. We hope to have the opportunity to welcome you back for a more comfortable stay. Warm regards, Amit Sakhrani General Manager