Jl. Marsma R. Iswahyudi No.21, Sepinggan, Kecamatan Balikpapan Selatan, Kota, Balikpapan, East Kalimantan, 76115, IndonesiaView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Grand Tjokro Hotel Balikpapan
7.9/10
Good
58 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.5
Service7.9
Cleanliness7.7
Filter by:
Sort by:
All reviews(58)
Positive reviews(54)
Reviews with photos/video(8)
Easy to get around(9)
Close to airport(9)
Awesome stay(5)
Negative reviews(4)
Oliver Bams
Superior Twin Room
Stayed in Nov 2025
Family
7 review
10/10
Outstanding
Posted on Dec 27, 2025
Grand Tjokro Balikpapan is a comfortable and modern hotel, suitable for both business travelers and families. The location is quite strategic, offering easy access to the airport, city center, and various dining and business areas in Balikpapan.
The rooms are clean, well-maintained, and designed in a modern style. The bed is comfortable, the lighting is good, and standard amenities such as air conditioning, TV, and a tidy bathroom make the stay pleasant and relaxing.
The hotel offers good facilities, including a swimming pool, restaurant, and meeting rooms, which are ideal for business events or casual stays. Breakfast provides a decent variety of dishes with good taste and neat presentation.
One of the highlights of this hotel is the staff service. The team is friendly, responsive, and helpful from check-in to check-out. Overall, Grand Tjokro Balikpapan delivers good value for money and is a reliable choice when staying in Balikpapan.
Kurniawan RK
Superior Queen Room
Stayed in Dec 2025
Family
6 review
9.0/10
Great
Posted on Mar 22, 2026
If your kids love airplanes.. this hotel is best option for that.
Guest User
Superior Twin Room
Stayed in Nov 2025
Family
11 review
6.0/10
Posted on Dec 25, 2025
The hotel in general is poorly maintained and not clean. Some of the toilets in the lobby area were out of order and dirty/stained. The sink in our 3 rooms were cracked in the middle and plastered to keep the slabs together, however the drainage water keeps on dripping down to our feet everytime we used the sink. The bedsheets, pillowcases were not freshly new when we checked in, all the safety lockers were not working after seeking help from the maintenance, and all the fridges in all 3 rooms were either broken or missing. The aircon in our rooms were working well, however, ย the aircon at the breakfast area were not working. Other clienteles were trying to get the best sitting location near the air blowers provided. we ended up sitting next to an open doorway for breakfast to get some fresh morning breeze. Food selection were limited, and the local spread was somewhat not as tasty or as fresh as other local hotels we have stayed before. We can see that the hotel used to be a grand and beautiful place, it is just a shame to see such a majestic building as Tjokro has lost its sparkle..
Guest User
Superior Twin Room
Stayed in Oct 2025
Business traveler
2 review
6.5/10
Posted on Dec 16, 2025
The hotel near airport, very old and lamp at room is dark. Need renovation the hotel
DennisDeen
Superior Twin Room
Stayed in Feb 2026
Traveling with friends
7 review
8.0/10
Very good
Posted on Apr 2, 2026
Close to airport and comfy room. Will stay again
Ahonk Marjuki
Deluxe King Room
Stayed in Sep 2025
Family
2 review
7.0/10
Posted on Oct 20, 2025
They don't give us room with airport view
Linggo
Deluxe Twin Room
Stayed in Oct 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 24, 2026
Good, clean, and comfortable.
Original textTranslated by Google
Guest User
Superior Twin Room
Stayed in Oct 2025
Business traveler
14 review
8.5/10
Very good
Posted on Jan 12, 2026
nice and quiet place
Guest User
Superior Twin Room
Stayed in Jul 2024
Booked for others
2 review
2.0/10
Posted on Aug 20, 2024
LAUNDRY SAYA RUSAK! TIDAK ADA PERTANGGUNG JWABAN ! SAMPAI SKRG!
Guest User
Superior Twin Room
Stayed in Apr 2024
Solo traveler
8 review
7.5/10
Posted on Jun 2, 2024
Value for money hotel, would use again. The food was good and price ok
AERO BORNEO
Superior Twin Room
Stayed in Oct 2023
Booked for others
331 review
10/10
Outstanding
Posted on Nov 27, 2023
Dekat Bandara Bagus Buat Transit Mantap ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐
์๋ง์น
Deluxe Twin Room
Stayed in May 2023
Business traveler
42 review
10/10
Outstanding
Posted on Jun 16, 2023
goood place to rest.
cozy and nice.
and also the location is perfect
AZ
Superior Twin Room
Stayed in May 2023
Traveling with friends
6 review
10/10
Outstanding
Posted on Jul 26, 2023
Very good.
Friendly concierge.
Pleasant stay.
ilyasJa
Superior Twin Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 6, 2025
First time staying here and satisfied in terms of service, especially the free shuttle service to Sepinggan Airport provided by the hotel.
Original textTranslated by Google
Rusmandi Irwan
Superior Twin Room
Stayed in Mar 2025
Couple
1 review
8.0/10
Very good
Posted on May 1, 2025
Maybe because of the impact of the pandemic and many new hotels, now the facilities are a bit lacking