Hotels near Balaroti Camboriú, Balneario Camboriu

The hotel was quite comfortable, staff were also quite educated, the cost-benefit ratio was very good, considering the hotel prices in the region of Balneário Camború.

I loved my stay, even if it was just one day. The room was clean with new furniture and the bathroom was clean. The service was great, always ready to help and quick. I just thought it was strange that the 17th floor had a ramp up from the elevator to the rooms. Whoever designed it deserves a 0.

Room with very bad acoustics. In addition to listening to the noise of the street, it was possible to listen to the guest of the apartment above with a child who pulled a lot and pulled the chair and when the complaint was made to the reception they said we had to accept the disturbance until 22:00, the two elevators were not enough to meet the demand and we had to go down the stairs with the bags after long waiting for the elevator. Some staff were unconscious and unconscious about the guest, and the stop for boarding and landing is not practical, and when we arrived there was no place to park the car, except the garage staying in another square.

We were very welcome, we arrived earlier than check in and offered us to pay half a day and already come in and even enjoy breakfast that is very tasty and varied by sign.

The hotel is very good, privileged location. Functional staff very receptive. Accommodations are super new, very well-cared swimming pools, saunas and spa's the guest's disposition! And also bikes to the guest can enjoy the city

I booked a room with a couple bed and a single bed for a stay at the weekend and they put me in a room with three single beds, positioned close to each other with one space in the middle to simulate a couple bed. I asked for the exchange of the room for which I paid and they told me there were no more rooms with double bed, that those who had had had already been occupied by people who stayed greater than my and even I explained that the description of the room for which I was staying I paid, it was different from what they were making available to me, they said it was what I had, I asked to talk to the manager and I sent an email explaining what happened. They called me by phone and told me that the room for which I was asking would be available only in another hotel, of the same network and that they could put me there, provided that I paid the difference of 700 reals per day!!!!!! I was angry and I wondered if you were talking seriously, so then she said everything right since you were coming right now, we managed to exchange the room for one with a couple bed, But you need to come now, because we'll clean and release your room to make available to other people. Finally, after they thought I should pay 700 more and go to another hotel, they found a room compatible with my reservation at the same hotel where I was and exchanged our room. To do so, we canceled the request from the restaurant where we were and went back to the horeal. The receptionist was arrogant and devoured, laughing when I said I was not asking for any favor, but asking for a room with the same description of the room I booked in advance and that was also paid in advance. They never had the attitude to apologize for what happened and I felt disrespected as a consumer. It was a situation that generated me unnecessary stress and that has overtaken my short trip and I still have to deal with it. The location of the hotel is excellent and the other staff very well-performing and educated.

Great option by the sea in Balneário Camboriú. Excellent location, numerous restaurants nearby, relatively close to the Big Wheel (it is possible and extremely pleasant to walk). Spacious rooms, comfortable bed and good bathroom. Furniture a little dated, but functional. Adequate breakfast (nothing pompous, but fully adequate). The entire team was attentive, from the valet, check-in, cleaning team, everyone was always helpful and polite. I have valet parking (paid separately), but it is very helpful (since traffic in BC is very difficult). Some large cars/trucks were in front of the hotel. I was there in January/2024, the hotel was very busy (469 guests, according to reception) and everything worked very well, including elevators (there are three). We stayed on a high floor (12th floor) and the stay was very peaceful. Anyway, it became my first option when looking for a hotel in BC. I got a daily rate almost 50% lower on Trip.com than on other major booking apps.

I didn't like to pay again when I arrived at the hotel, even when I presented the voucher and the debit document on the card, they said the trip had not passed the value for them. Fortunately, on Monday afterwards, unlike the hotel's finance service ”which I didn't want to know”, TRIP gave me the best service and returned the money paid directly to the hotel. I'd be on the street, because I came to the hotel at night.

Poor parking system. Very slow. The price is medium but it means a bad value for money, cause the room, although clean, is very simple and lacks maintenance. Water infiltration inside the bathroom. Low shower pressure. Air conditioning is good. Amenities are low quality. It is restricted to soap and shampoo. The fridge is ok. The bed also ok. The front desk is not friendly. The worst is the breakfast. Orange juice artificial and low quality yogurt cannot happen. The coffee is bad. All other things like sauna, swimming pool, bar where not used, but it wouldn’t change my evaluation.

All perfect, but the breakfast buffet was excellent.