Otter Hotel
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Otter Hotel

Rooms

King Suite With Mountain View

Superior King Room

Superior King Suite

Check-In & Check-Out

From 16:00 until 11:00

Nearby Attractions

The Church of Jesus Christ of Latter-day Saints: 0.52 km away

Banff Legacy Trail: 0.54 km away

Douglas Fir Resort Waterslides & Pools: 0.21 km away

Hotel Features

For Your Relaxation: Pool, Sauna, and Gym

Pets policy: No pets allowed.

Dining & Drinks: Restaurant, Bar

All prices shown are for stays within the next 7 days, as listed on Trip.com.

Otter Hotel

No. 9 of 4-Star Select Hotels in Banff National Park
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We Price Match
Highlights
Outdoor hot spring pool
Romantic vibes
Mountain retreat
Scenic rooftop pool
Ideal location
+1 more
Amenities
All amenities
Property Description
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Location is perfect to Banff downtown!
Surroundings
Attraction: Banff Legacy Trail
(1850 ft)
Recreation: Spray River Trail Loop
(1750 ft)
Recreation: Royal Canadian Lodge
(2000 ft)
Attraction: Town of Banff
(4150 ft)
Recreation: Lake O'Hara Hiking - ALPINE HOLIDAYS
(3750 ft)
Attraction: Nibble Tours
(4150 ft)
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8

King Suite With Mountain View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Conditioner
Room Details
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5

Superior King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Conditioner
Room Details
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8

Superior King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Room Details
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10

Superior Room, 2 Queen Beds, Mountain View

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Conditioner
Room Details
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6

Superior Room With 2 Queen Beds

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Conditioner
Room Details
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6

Superior Room, 1 King Bed, Balcony, Mountain View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Room Details
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7

Hotel Room 2 Queen Beds

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Conditioner
Room Details
Check Availability
3

Accessible Room, King

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Room Details
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Average for similar properties in Banff
Guest User
September 22, 2026
The hotel's location is excellent, convenient for both driving in and out. The complimentary travel pass provided by the hotel makes it easy to get to the town center for dining and shopping, with a bus stop right outside. The hotel service is also very good, and the rooms are clean. The hot spring pool on the hotel's platform is very comfortable.
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Karlie Buddy
August 9, 2026
The hotel is new but I quite disappointed to the Mountain View room which arranged to me!
Guest User
July 2, 2026
Absolutely amazing! This hotel is fantastic, so clean and beautiful. The hot tub was incredible! I'm not a wordsmith, but all I can say is 'awesome'!
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Guest User
June 15, 2026
The helpful staff. Everything about the hotel was exceptional. The rooms were spotless, comfortable, and the hot pools were lovely.I highly recommend this place.
Guest User
June 2, 2026
What a perfect stay for our family! Superb location, very clean, accessible parking, we love the hot pool😍😍
Guest User
May 12, 2026
We had a great stay at Otter Hotel . It’s a 20 mins walk to Banff Town or get a complimentary Roam bus card during the stay from the hotel reception.  We had 2 dinners & breakfast daily at the Hotel only restaurant - Good Folk.  Food is amazing , the serving staff are friendly & knowledgeable.  Love the hot tubs on the first floor overlooking the Rockies …  Will definitely return if visit Banff again ..
Guest User
May 8, 2026
The hotel facilities are quite new, the environment is beautiful, and getting around is very convenient. The town's bus stop is right in front of the hotel, and you can ride the town's public transportation for free. The restaurant on the first floor of the hotel is highly recommended – it's fantastic! However, the hotel does not provide slippers, toothbrushes, or other toiletries, so you'll need to bring your own or buy them at the town's supermarket.
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Guest User
April 24, 2026
Amazing hotel in a great location, staff are amazing and provided us with free bus passes and bear spray for our hikes. Restaurant food is also very good! Can’t wait to be back!
Guest User
March 19, 2026
I was really satisfied and the front desk staff were so incredibly kind that I want to visit this place again. Make sure to use the hot springs to wash away all the fatigue from your day!
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Services & Amenities

Good Folk
Style: A la carte
Open for: Breakfast, Dinner
Ambience: Modern
Business hours: [Mon - Sun] 07:00-12:00, 16:00-22:00

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CAD 50.00 (approx. $35.14) per night.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

Local hotel name: Otter Hotel
  • Opened: 2024
  • Number of Rooms: 146
Phone:+1-403-7608517
Email:reservations@banfflodgingco.com
With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff Centre for Arts and Creativity and Banff National Park Information Centre. This hotel is 11.7 mi (18.8 km) from Banff National Park and 3.6 mi (5.8 km) from Upper Hot Springs.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

You might be wondering

What landmarks are near Otter Hotel?

Nearby attractions to Otter Hotel include Douglas Fir Resort Waterslides & Pools, just 700 ft from your search (straight-line distance) away.

Does Otter Hotel have a pool?

Yes, Otter Hotel has a swimming pool for guests.

Where is Otter Hotel located?

The hotel is located at 600 Banff Ave #1000.

Does Otter Hotel offer airport transfer services?

No, Otter Hotel doesn’t provide airport transfers.

Are pets allowed at Otter Hotel?

No, pets aren’t allowed at Otter Hotel.

How much does it cost to stay at Otter Hotel?

Room rates at Otter Hotel vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Otter Hotel?

Check-in at Otter Hotel starts at 16:00, and check-out is at 11:00.

About This Property

Average Price FromUSD309
Hotel Star Rating4
Recommendations

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